Non-Certified Pharmacy Technician

Hy-Vee•Johnston, IA

1d•Onsite

About The Position

Hy-Vee is hiring a Non-Certified Pharmacy Technician for its retail pharmacy. The role provides hands-on experience supporting pharmacists in the preparation and distribution of prescription medications while the technician works toward national technician certification. Duties include assisting with prescription processing, insurance billing, inventory, and customer service. The position suits someone who is detail-oriented, eager to learn, and committed to helping customers. The technician works in a fast-paced retail pharmacy, handling multiple tasks during a shift, such as filling prescriptions, answering telephone calls, and assisting customers. The role involves handling confidential patient information and complying with pharmacy laws, regulations, and company policies. The pharmacy handles and prepares hazardous drugs, and there may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. Training is provided to support a safe work environment. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Working toward licensed technician certification through a certified national program.
Vaccination certification if administering vaccines, as required by law.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout the shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, label, and fill prescriptions under pharmacist supervision and in accordance with state and federal pharmacy regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.

Nice To Haves

Previous experience as a pharmacy clerk.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist's expertise and judgment.
Accept written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix prescription labels and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, receive, and stock pharmacy supplies and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law and with required certification where applicable.
Maintain cleanliness in the pharmacy and dispensing area.
Protect the confidentiality of customers' private medical information in accordance with HIPAA.
Follow statutes and regulations that apply to pharmacy technicians.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene, dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.