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Pharmacy Technician

CVS Health•Frisco, TX
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a positive, compassionate patient experience. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment. Once hired, they must complete company training and meet applicable state Board of Pharmacy registration, licensing, and certification requirements; duties may be restricted until those requirements are completed. Depending on state law and required training, Technicians may support immunizations and other health care services, including point-of-care testing and offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time role with an anticipated schedule of 20 hours per week. The typical pay range is $16.50–$25.00 per hour. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, subject to hours worked and eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training and applicable state registration, licensing, and certification requirements.
  • Concentrate on tasks over time and shift quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to help ensure patient safety.
  • Look for ways to help people, interact in a friendly manner, recognize patients’ reactions, and respond appropriately.
  • Use verbal and written communication with patients and colleagues, and practice active listening.
  • Apply math to determine quantities to dispense, days’ supply, and bottle requirements when filling prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise machine adjustments.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently exert negligible force to move objects.
  • Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally allowed and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information, and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

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