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Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•South Farmingdale, NY
•$18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. The role assists pharmacists under direct supervision and in accordance with state and federal regulations and company policies. It includes using pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, foundational and advanced knowledge, and on-the-job experience to prepare participants for pharmacy technician certification. Employees are expected to earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration, or to earn PTCB certification as a condition of promotion to senior technician.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy and in other Pharmacy Department duties, following applicable regulations and company policies.
  • Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
  • If PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
  • Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop relationships with valuable customers.
  • Model and share customer-service best practices with team members.
  • Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
  • Follow the company's Good Faith Dispensing policy during applicable prescription-dispensing activities.
  • Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with local medical providers and healthcare organizations through provider outreach and detailing.
  • Help keep the Pharmacy Department stocked, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification and any required state certification or registration; attend requested training and obtain continuing education credits.
  • Maintain knowledge and skills in healthcare and pharmacy, including awareness of current developments.

Career Resources

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