Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Prairie du Chien, WI
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides training and on-the-job learning through an ASHP- and Department of Labor-recognized Pharmacy Technician Training Program designed to prepare employees for Pharmacy Technician Certification Board (PTCB) certification and a career in healthcare. Under the pharmacist’s direct supervision, the Pharmacy Technician assists in the practice of pharmacy in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and workflow, and delivers a positive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills, including counting, measuring, and weighing medications accurately.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision and in accordance with state, federal, and company policies.
  • Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
  • Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Report prescription errors immediately and follow company pharmacy-error policies and the Quality Improvement Program.
  • Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales on an assigned cash register and collect and handle cash as required.
  • Help customers locate over-the-counter products and answer questions or resolve customer issues.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims and perform clerical duties as assigned.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; report overages, shortages, order errors, and damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with local healthcare providers and community organizations through provider outreach and other activities.
  • Keep the Pharmacy Department stocked, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration, and attend requested training and continuing education.
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