Personal Banker Jobs

About The Position

Requirements

• High school diploma or an equivalent combination of education and experience.
• At least 1 year of sales or customer service experience.
• Strong sales skills and the ability to connect with customers in person and over the phone while providing excellent customer service.
• Ability to meet personal and branch sales and customer service expectations.
• Organization, initiative, attention to detail, and ability to manage multiple priorities.
• Team orientation and excellent written, verbal, and interpersonal communication skills.
• Adaptability and an optimistic outlook aligned with Commerce Bank’s culture and Core Values.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Must be eligible to work in the United States without sponsorship now or in the future.
• If considered for the position, must authorize an investigatory consumer report that discloses credit history.

Nice To Haves

• Experience working in an environment with individual and team sales goals.

Responsibilities

• Interact with customers in person and over the phone to understand and meet their financial needs through needs-based conversations and sales fulfillment.
• Listen to customers and recommend products and services that address their needs and support individual and branch sales and service goals.
• Educate customers about retail banking products and digital solutions.
• Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
• Identify complex financial needs and refer customers to bank specialists when appropriate.
• Build and maintain relationships with customers, coworkers, and other internal departments.
• Perform other duties as assigned.

Benefits

• Employer-sponsored health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Paid vacation
• Paid personal time
• Career development
• Education assistance
• Voluntary supplemental benefits
• Performance-based incentive compensation