Personal Banker

Commerce Bank•Festus, MO

1d•$21 - $25•Onsite

About The Position

Commerce Bank is seeking a Personal Banker for its Festus location. Personal Bankers serve as ambassadors of the Commerce Bank brand and develop lasting relationships with customers, coworkers, and other areas of the business. The role focuses on identifying customers’ financial needs and providing appropriate products, services, and referrals to support their financial health. The position offers training and resources, career development opportunities, and eligibility for performance-based incentives in addition to base pay.

Requirements

High school diploma or an equivalent combination of education and experience.
At least 1 year of sales or customer service experience.
Strong sales skills and the ability to connect with customers in person and over the phone while providing excellent customer service.
Ability to meet personal and branch sales and customer service expectations.
Organization, initiative, attention to detail, and ability to manage multiple priorities.
Team orientation and excellent written, verbal, and interpersonal communication skills.
Adaptability and an optimistic outlook aligned with Commerce Bank’s culture and Core Values.
Proficiency with Microsoft Word, Excel, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.
If considered for the position, must authorize an investigatory consumer report that discloses credit history.

Nice To Haves

Experience working in an environment with individual and team sales goals.

Responsibilities

Interact with customers in person and over the phone to understand and meet their financial needs through needs-based conversations and sales fulfillment.
Listen to customers and recommend products and services that address their needs and support individual and branch sales and service goals.
Educate customers about retail banking products and digital solutions.
Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Build and maintain relationships with customers, coworkers, and other internal departments.
Perform other duties as assigned.