Front Desk / Patient Check-In Representative
Birmingham Obstetrics Gynecology, P. C. • Birmingham, AL34d • Onsite
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Front Desk / Patient Check-In Representative
Birmingham Obstetrics Gynecology, P. C.•Birmingham, AL
•Onsite
About The Position
Birmingham OB/Gyn is seeking a friendly, professional, and dependable Front Desk / Patient Check-In Representative to join our team. The front desk is often a patient's first interaction with our practice, so we are looking for someone who understands that excellent customer service, accuracy, and professionalism matter. The ideal candidate is welcoming and compassionate while also being able to work efficiently in a busy medical office environment.
Requirements
- High school diploma or equivalent required
- Excellent customer service and interpersonal skills
- Strong attention to detail
- Comfortable using computers and electronic health record systems
- Ability to multitask in a busy environment
- Professional appearance and communication skills
- Dependable, punctual, and team-oriented
Nice To Haves
- Previous medical office or healthcare experience preferred
Responsibilities
- Greet patients warmly and professionally upon arrival
- Check patients in and verify demographic and insurance information
- Update patient information accurately in the electronic health record
- Collect copays, balances, and other patient payments as appropriate
- Complete necessary registration and consent documentation
- Assist patients with questions and direct them appropriately
- Communicate effectively with clinical staff regarding patient arrivals and scheduling concerns
- Answer and route telephone calls as needed
- Maintain patient confidentiality and follow HIPAA requirements
- Help maintain an organized, efficient, and welcoming front-office environment
- Work in Phreesia to verify patient information is up-to-date and accurate
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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