Patient Coordinator
MedQuest Associates LLC • Greensboro, NC32d • Onsite
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Patient Coordinator (PRN)
MedQuest Associates LLC•Greensboro, NC
•Onsite
About The Position
MedQuest Imaging, a partner of Novant Health, is seeking dynamic individuals to join their team as a Patient Coordinator. This role serves as the initial point of contact for patients, referring physicians, and the public at the imaging center. The Patient Coordinator is responsible for welcoming patients and visitors, ensuring their comfort, and attending to their needs. Key duties include checking patients in, answering and routing phone calls, scheduling appointments, collecting patient payments, and performing other front office tasks.
Requirements
- High School Diploma or equivalent
- 0 - 2+ years of experience working in a customer support role or hospitality field
- Strong customer service background and focus
- Professional written and verbal communication skills
- Working knowledge and ability to perform accurately and efficiently on computer
- Demonstrated ability to multi-task
- Ability to work in a fast-paced environment
- Must be able to attend 7 days of training during the week (M-F).
Nice To Haves
- Experience working in a physician practice or other type of medical services office
- Knowledge of medical terminology
- Prior patient collections experience in a medical setting
- Medical records experience
- Bachelor’s Degree
Responsibilities
- Serve as the initial point of contact with patients, referring physicians, and the general public.
- Welcome all patients and their family members into the imaging center.
- Make patients and all visitors feel comfortable.
- Anticipate and attend to the needs of patients.
- Check patients in.
- Answer the telephone and route incoming calls.
- Schedule patient appointments.
- Collect balances from patients’ financial responsibility at time of service.
- Perform other front office/desk duties as necessary.
Benefits
- Competitive salaries and benefits
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
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