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Community Service Officer - Hourly (Park Ranger)

City of South Gate•South Gate, CA
•Onsite

About The Position

This is a part-time, temporary, at-will position that may work up to 29 hours per week and up to 960 hours in a fiscal year. It does not qualify for full-time benefits. The position may require work on days, nights, weekends, and holidays. Under general supervision, the Community Service Officer performs non-sworn duties in assigned areas related to law enforcement that do not require a sworn police officer, along with related duties as needed. The position does not supervise other employees and is distinctively uniformed as a non-sworn, non-peace officer. The officer may respond to non-hazardous calls, interview principals and witnesses, collect and preserve evidence, perform crime-scene fingerprinting, take photographs, record factual information, and prepare reports. Other assignments may include traffic control, park patrol, parking enforcement, permit and business-license inspections, crime-prevention and community-event support, front-desk duties, and assisting sworn officers with prisoner processing or other assigned duties. The position requires a high school graduation as a typical way of obtaining the necessary knowledge and abilities, a California Class C driver's license, proof of insurance, and a satisfactory driving record. A typing speed of 25 net words per minute is required; a qualifying certificate must be submitted at the written examination. English/Spanish bilingual skills are highly desirable. Appointment is subject to DMV Pull Notice enrollment and the City's pre-employment background investigation, fingerprinting, and post-offer medical examination, including drug/alcohol screening.

Requirements

  • Any combination of education and/or experience providing the necessary knowledge, skills, and abilities; high school graduation is a typical way of obtaining them.
  • California Class C driver's license, proof of insurance, and a satisfactory driving record.
  • Typing ability of 25 net words per minute; a qualifying typing certificate is required for the selection process.
  • Knowledge of basic office practices and procedures, basic computer software applications, and effective customer-service techniques.
  • Ability to read, interpret, and follow departmental policies, rules, and regulations; follow oral and written directions; and operate a telephone, teletype, police radio, and other office equipment.
  • Ability to make accurate observations and record situations, facts, and statements accurately; exercise sound judgment; communicate effectively orally and in writing; and establish and maintain cooperative working relationships.
  • Ability to interact with the public diplomatically and tactfully, be sensitive to the needs and concerns of the City's ethnic and cultural groups, and quickly evaluate sensitive situations and take appropriate action to defuse situations and resolve problems.
  • Ability to operate a variety of office equipment, including a computer.

Nice To Haves

  • English/Spanish bilingual skills are highly desirable.

Responsibilities

  • Respond to non-hazardous police calls; interview principals and witnesses; collect and preserve physical evidence; perform crime-scene fingerprinting; record facts; take photographs; and prepare crime reports.
  • Provide traffic control at accident scenes, fires, defective traffic-signal intersections, and other locations, and take reports for minor traffic accidents.
  • Patrol park grounds and buildings, deter or detect violations such as vandalism, report violations to police as needed, and clear parks at closing time.
  • Enforce parking regulations and tag and handle storage procedures for abandoned vehicles.
  • Conduct residential yard-sale-permit inspections and commercial inspections for current business licenses.
  • Assist with crime-prevention programs, including family-violence education, Community in Action, and business support.
  • Assist with Emergency Management, Crime Analysis, department and City community events, as assigned.
  • Receive visitors at the police front desk, document information, and prepare related crime reports, such as reports of stolen property.
  • When assigned as a Matron, assist with searching, booking, transporting, or releasing female prisoners under a Police Officer's direction.
  • Assist Police Officers with searching, booking, fingerprinting, monitoring, transporting, or releasing prisoners, and may assist with dispatch and jail duty.

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