Nursing Supervisor Jobs

About The Position

Requirements

• Graduate from an accredited school of nursing.
• BSN required.
• Four or more years of previous nursing experience required.
• Experience in an ambulatory environment required.
• Past supervisory experience or demonstrated leadership experience required.
• Current MA State RN license.
• BLS - Basic Life Support certification.
• Telephone triage experience required.
• Excellent interpersonal skills, including the ability to treat the patient and staff respectfully, with patience and compassion.
• Excellent written and verbal communication skills.
• Excellent problem solving and decision making skills.
• Employee must demonstrate computer proficiency through efficient use of the electronic medical record, patient registration/billing system, e-mail, and other computer software as required.

Nice To Haves

• 2 years of acute care experience preferred.
• Pediatrics experience highly desirable.
• Flexibility regarding scheduling or multi location assistance may be requested from time-to-time in keeping with clinical or business concerns.

Responsibilities

• Direct the daily operations of the department ensuring compliance with applicable standards and regulations.
• Ensure adherence to departmental goals and objectives.
• Participate in the nursing process to ensure the provision of quality patient care.
• Delegate staff assignments appropriately.
• Order supplies and maintain departmental inventory.
• Ensure all equipment is used properly and adequately maintained.
• Resolve patient issues and report grievances appropriately to Manager and Providers.
• Promote a culture of safety by assisting staff to report incidents in web-based safety reporting system; follow policies for employee and patient injuries.
• Ensure quality control through established specific measures.
• Participate in the assessment of staffing needs by maintaining a master work schedule, adjusting staff, and forecasting staffing needs.
• Complete weekly time sheets and address causes for over-time.
• Participate in the management of the departmental budget.
• Assist in the selection and hiring of staff.
• Oversee orientation and preceding of all new staff educational needs and staff development plans.
• Coordinate and participate in the training and evaluation of staff.
• Consult with Nurse Educator regarding staff educational needs and staff development plans.
• Communicate changes and quality improvements with staff by conducting daily huddles, departmental meetings, and electronic communication.
• Work collaboratively with Operations Manager and Nurse Manager.
• Communicate problems that may arise in a timely manner.
• Address personnel problems, i.e.: problems with Time and Attendance.
• Attend and participate in assigned Management Meetings.
• Work as a Team member across the organization.
• Work collaboratively with all departments.
• Communicate effectively with other Managers and Supervisors.
• Provide at the elbow support to nurses and medical assistants serving as a subject matter expert in the clinical duties performed by the roles.
• Perform other duties that may be assigned from time to time, including assisting with other departments at other locations.
• Have knowledge of and adhere to the SSMC Mission Statement and all SSMC policies and procedures.
• Abide by and promote all SSMC Service Standards.