Network Engineer Jobs

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Network Engineer

Municipal Credit Union•New York, NY
•$87,500 - $108,500

About The Position

The Network Engineer is a hands-on technical role supporting and maintaining Municipal Credit Union’s network ecosystem across remote sites, branch offices, the corporate office, and data centers. The role works with Information Technology teams to resolve technical issues, support business operations, and contribute to technology initiatives, while helping ensure IT infrastructure operates efficiently, reliably, and securely. The position also provides frontline technical support to employees and members, maintains service records and IT asset information, follows organizational security policies, and supports compliance with company standards and regulatory requirements. Daily travel is required within the New York Metro area and surrounding locations. 24x7 support, including nights, holidays, and weekends, may be required.

Requirements

  • Minimum 3 years of experience in a similar IT-related role.
  • Ability to provide 24x7 support, including nights, holidays, and weekends as required.
  • Knowledge of network device operating systems, Microsoft Windows operating systems, Microsoft Office applications, computer hardware and peripherals, and mobile device support.
  • Knowledge of TCP/IP networking concepts, network fundamentals, and basic cybersecurity practices.
  • Working knowledge of TCP/IP networking, including IP addressing, DNS, and DHCP.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Exposure to server rooms, telecommunications closets, and technical workspaces.
  • Strong diagnostic and technical troubleshooting abilities.
  • Ability to take ownership of support tasks and ensure completion.
  • Ability to work cooperatively with IT team members and stakeholders.
  • Ability to learn and apply new technologies and procedures quickly.
  • Ability to lift and carry equipment weighing up to 50 pounds.
  • Ability to bend, kneel, climb short ladders, and work in confined spaces when necessary.
  • Ability to stand and walk for extended periods.

Responsibilities

  • Assist with the installation and troubleshooting of network devices.
  • Verify network connectivity and diagnose basic network performance issues.
  • Support wired and wireless network deployments.
  • Assist with structured cabling installations, cable management, and break/fix wiring.
  • Install, configure, and update operating systems and business applications as required.
  • Apply patches, updates, and security configurations as directed.
  • Support enterprise software deployment initiatives.
  • Provide professional, courteous, and effective support to employees and members.
  • Communicate technical information clearly and maintain a customer-focused approach when resolving technical issues.
  • Create and maintain accurate service records, supporting documentation, and troubleshooting steps.
  • Assist with maintaining IT inventory and asset tracking systems.
  • Prepare status updates and reports as requested.
  • Follow organizational IT security policies and procedures.
  • Identify and report potential security risks or vulnerabilities.
  • Support compliance with company standards and regulatory requirements as directed.
  • Perform other assigned duties and special projects as requested.

Benefits

  • Discretionary bonus eligibility
  • 401(k) with a 6% employer match per pay period
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Flexible paid time off
  • 11 paid holidays annually

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