Medical Assistant Jobs

About The Position

Requirements

• High school diploma or GED.
• Minimum of 6 months of clinical classroom experience.
• For Medical Assistants administering immunizations, graduation from an accredited Medical Assistant program is required.

Nice To Haves

• 0–1 years of related work experience or customer service experience in any field.
• Graduate of the BILH Primary Care Clinical Assistant Training program, EMT Basic License, Phlebotomy Certificate, or other healthcare training.

Responsibilities

• Builds empathetic, long-term relationships with patients, families, and colleagues, and coordinates with the care team to support patient, practice, and organizational goals.
• Facilitates timely patient flow; communicates delays; discusses the reason for the visit; updates medication and allergy lists; reviews screening questions; and acts as a liaison between patients and practice staff.
• Provides a clear handoff to the provider entering the exam room, including the visit reason, abnormal vital signs, and relevant patient information.
• Under proper supervision, obtains vital signs, height, and weight; performs EKGs, point-of-care testing, and phlebotomy; administers immunizations when qualified as specified; and assists with routine procedures.
• Supports population health goals through outreach and health coaching; monitors practice activity; identifies and contacts patients with health maintenance or chronic disease management needs; and assists with related data gathering and basic health coaching.
• Monitors, orders, and maintains medical equipment and supplies; ensures items are clean, sterilized, stocked, and within expiration dates; follows control standards; and keeps patient access areas unobstructed.
• Uses the EHR to queue prescription renewals and add medications for licensed-provider review; enters or scribes orders as directed by a clinician; and documents completed tasks accurately for billing.
• Schedules related diagnostic and laboratory tests and makes reasonable efforts to accommodate patient and provider needs; verifies insurance and handles prior authorizations, referrals, and pre-certifications.
• Identifies OSHA compliance issues, follows patient-safety practices, promptly reports adverse events and near misses, and uses Patient Health Information only for treatment, payment, and operations purposes.