Medical Assistant II - Urgent Care, Full Time

Indiana University Health System•West Lafayette, IN

1d•Onsite

About The Position

The Medical Assistant II supports clinical and front-office operations at Lafayette Urgent Care locations on the Southside and Westside. Under the supervision of the designated supervisor and assigned physician, the role performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The Medical Assistant helps assure ordered procedures and treatments are complete, supports smooth patient flow, performs general laboratory work, instructs patients concerning procedures and treatments, and ensures medical orders and referrals are carried out accurately and promptly. The role also performs registration, scheduling, EMR file maintenance, and other general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant may be asked by leadership to precept current Medical Assistant team members or Medical Assistant externs. The position is based at Lafayette Urgent Care, with duties at both Southside and Westside locations. The schedule is three 12-hour shifts per week, with every third weekend and a holiday rotation required.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program.
Current Medical Assistant certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required depending on unit or department specialty and patient care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of ICD-10 and CPT coding.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies under current Clinical Policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Strong communication and teamwork skills.
Ability to thrive in a fast-paced environment and cross-train in clinical and registration functions.

Nice To Haves

At least 6 months of Medical Assistant experience preferred.
TB validation to administer or read, or ability to obtain validation within 6 months of hire.
Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within 6 months of hire.

Responsibilities

Room patients and obtain vital signs.
Assist providers with patient care and perform clinical procedures within scope.
Document accurately in the EMR and maintain EMR files.
Assist with registration, scheduling, and other front-office responsibilities as needed.
Maintain exam rooms and supplies.
Assure ordered procedures and treatments are complete and support smooth patient flow.
Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform computerized physician order entry only when directed by the assigned physician.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.
Provide excellent customer service to patients and families.
Float between the Southside and Westside Urgent Care locations.