Medical Assistant II - Urgent Care, Full Time

IU Health • West Lafayette, IN

3d • Onsite

About The Position

The Medical Assistant II supports direct patient care and clinical operations in a fast-paced Urgent Care environment, as well as registration, scheduling, and other front-office functions. Under the supervision of the designated supervisor and assigned physician, the role helps ensure ordered procedures and treatments are complete, patient flow is smooth, and medical orders and referrals are carried out accurately and on time. The Medical Assistant performs general laboratory work, explains procedures and treatments to patients, maintains EMR files, and may enter physician orders only when directed by the assigned physician. The role may also precept Medical Assistant team members or externs when requested by leadership.

The position serves the Southside and Westside Urgent Care locations and floats between them. The schedule consists of three 12-hour shifts each week, every third weekend, and a holiday rotation. IU Health describes itself as a comprehensive health system with nearly 40,000 team members and 15 hospitals, offering opportunities for learning, development, advanced clinical training, leadership development, promotion, and cross-training.

Requirements

• High school diploma or equivalent.
• Graduation from a Medical Assistant program.
• Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care, and Skills Competency checklists.
• Basic math, accurate data collection, and data-entry skills.
• Strong communication and teamwork skills.
• Ability to thrive in a fast-paced environment and cross-train in clinical and registration functions.

Nice To Haves

• At least 6 months of Medical Assistant experience.
• TB validation to administer or read, or the ability to obtain validation within 6 months of hire.

Responsibilities

• Room patients and obtain vital signs.
• Assist providers with patient care and perform clinical procedures within scope.
• Document accurately in the electronic medical record and maintain EMR files.
• Assist with registration, scheduling, and front-office responsibilities as needed.
• Maintain exam rooms and supplies.
• Provide excellent customer service to patients and families.
• Float between Southside and Westside Urgent Care locations.
• Assure completeness of ordered procedures and treatments and support smooth patient flow.
• Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform computerized physician order entry only when directed by the assigned physician.
• Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Student loan forgiveness eligibility.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Opportunities for advanced clinical training, leadership development, promotion, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED