Medical Assistant Jobs in Santa Cruz, AZ

About The Position

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least 1 year of work experience as a Medical Assistant.
• BLS for Healthcare Providers certification.
• Experience with EClinical Works or a similar electronic medical record (EMR) system.
• High emotional intelligence and integrity, with a driven and focused work ethic.
• Ability to work independently, think creatively, and work effectively with people of varied seniority and backgrounds, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Strong communication and customer-orientation skills.
• Critical reasoning, decision-making, and problem-solving skills, including the ability to analyze situations, determine risks, prevent future issues, and resolve recurring defects.
• Experience with claims or quality reports and analytical software packages.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
• Ability to travel occasionally for company meetings.
• Ability to embody ArchWell Health’s values: Be compassionate; Strive for excellence; Earn trust; Show respect; Stay resilient; Always do the right thing.

Nice To Haves

• At least 6 months of phlebotomy experience.
• Experience working with geriatric patients.

Responsibilities

• Greet and room members and support the PCP in day-to-day care delivery.
• Conduct patient intake, including interviews and medical history, and measure and record vital signs.
• Perform examinations, routine screenings, and diagnostic testing; explain procedures and address patient questions and concerns.
• Listen and engage with patients throughout appointments, and report needs or changes in condition to the PCP, specialists, or other clinical personnel.
• Support patient experience by processing patient phone messages, returning calls, routing calls to appropriate team members, and calling patients to obtain and relay information for the physician.
• Change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
• Maintain compliance with OSHA safety standards and complete accurate, legal, and ethical documentation.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Provide coverage outside the primary center when requested.