Manager Jobs

About The Position

Requirements

• Associate degree or higher preferred; equivalent experience considered.
• 3+ years of retail operations, audit, or field management experience, required.

Responsibilities

• Own all audit responsibilities for assigned region including accuracy, compliance, and timely completion
• Manage store support Teams channel: handle credit memos, refunds, and operational questions in real time
• Conduct regular in-store visits for audits, associate training, and compliance checks
• Partner directly with Regional Director on store performance, operational issues, and process improvements
• Serve as the operational bridge between home office departments and field operations
• Direct supervision and development of Assistant Manager, Operations
• Develop and deliver training materials for store associates on operational procedures
• Identify and escalate systemic store issues to Director for resolution
• Maintain and update standard operating procedures for regional audit processes
• Track and report regional audit metrics, store support response times, and training completion
• Collaborate with Guest Solutions team on cross-functional issues affecting stores
• Support new store openings and operational transitions within assigned region.

Benefits

• Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid vacation and sick leave
• 401(k) retirement plan with company matching contributions
• College tuition support through Thomas University
• Generous employee discounts on furniture
• Long-term career advancement opportunities with a strong promote-from-within culture.