Client Success Manager
Arrive Logistics • Austin, TX26d • Onsite
Logistics Manager Jobs
1,997 jobs found — updated daily
Logistics Manager
Royer Corp • Madison, IN26dLogistics Manager
Ryder Supply Chain Solutions • Lafayette, IN26d • $84,000 - $87,000 • OnsiteAccount Manager
Cognosos Inc • Atlanta, GA26d • OnsiteLogistics Manager
Carvana • Blue Mound, TX26d • OnsiteManager, Crew Scheduling Operations, Planning, and Logistics
Gridiron Air • Fort Worth, TX26d • OnsiteManager Logistics Shared Services
GEODIS • Brentwood, TN26d • HybridAssistant General Manager
Lineage Logistics • McDonough, GA26d • OnsiteFP&A Manager
ID Logistics US • Joliet, IL26d • $98,000 - $140,000 • RemoteAssistant Operations Manager, Aviation Logistics
PCSI - Professional Contract Services, Inc • Norfolk, VA26d • $70,000 - $80,000 • OnsiteInventory Control Manager
. Crane Worldwide Logistics . • Florence, KY26d • OnsiteStation Manager
Icat Logistics • Elkridge, MD26d • HybridStation Manager
ICAT LOGISTICS INC • Columbia, MD26d • $139,825 - $164,500 • HybridTechnical Account Manager, Logistics
Altana • New York, NY26d • $125,000 - $150,000 • OnsiteSr. Manager of Logistics & Compliance
Janus International Group • Temple, GA27dWarehouse Site Manager
Capstone Logistics, LLC • Leisureville, FL27d • $80,000 • OnsiteProject Control & Logistics Manager
LS Cable & System U S A Inc • Peachtree Corners, GA27d • HybridLogistics Manager
RK Industries • Aurora, CO27d • OnsiteFood Production Manager
Round One Entertainment • Downey, CA27d • OnsiteManager, Logistics
Alo Yoga • Fort Worth, TX27d
Client Success Manager - Arrive Fresh
Arrive Logistics•Austin, TX
•Onsite
About The Position
Arrive Logistics is seeking a passionate and experienced Manager of Client Success with a dedicated focus on the Arrive Fresh/produce vertical. This leadership role will manage a Client Success team specializing in fresh and perishable goods, overseeing their performance and operational strategy. The position involves close collaboration with other department leaders to optimize business processes and drive strategic initiatives within the produce supply chain. The ideal candidate will be adept at navigating the unique challenges of produce freight, championing change, leading by example, and working cross-functionally to achieve Arrive's objectives in this critical sector. This role is instrumental in shaping the Arrive Fresh Client Success strategy and fostering a culture of excellence and collaboration within this specialized area. The Client Success Manager for Arrive Fresh serves as the primary point of contact for fresh-produce shippers, growers, receivers, and carriers, managing time-sensitive and temperature-controlled shipments, coordinating with carriers, managing cold-chain expectations, and preventing transit issues.
Requirements
- 3+ years of experience in customer success, account management, or operations within freight brokerage, third-party logistics (3PL), or supply chain management.
- Proficiency in Transportation Management Systems (TMS), CRM software (e.g., Salesforce), and data analytics or spreadsheet tools.
- Exceptional communication, high-pressure problem-solving, active listening, and composure during time-critical crisis management.
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (or equivalent operational experience).
Nice To Haves
- Familiarity with reefer freight, temperature-controlled transport, produce seasonality, or USDA/FDA food-transit standards is a strong plus.
Responsibilities
- Serve as the primary trusted advisor and daily point of contact for a portfolio of produce freight clients.
- Monitor reefer (refrigerated) loads in transit, track temperature logs, and coordinate proactively with dispatchers and carriers to prevent delays or spoilage.
- Rapidly resolve delivery disruptions, temperature deviations, detention issues, or claims in collaboration with operations and claims teams.
- Coach a team of Client Success Reps to understand the knowledge and service skills required to perform at a high level for Produce Customers.
- Guide new produce shippers or receivers through platform/system setup, tender processes, and communication protocols.
- Conduct regular business reviews (QBRs) analyzing on-time delivery (OTD) rates, and tender acceptance.
- Drive account retention, handle renewals, and identify opportunities to expand freight volume or cross-sell specialized logistics services.
- Partner with sales, carrier procurement, and accounting teams to align service levels and resolve billing or rate discrepancies.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life coverage
- Disability coverage
- Supplemental coverage
- Matching 401(k) program
- Employee Resource Groups
- Office wide engagement activities
- Team events
- Happy hours
- Casual dress code
- Free on-site parking
- Fully stocked coffee bar
- Onsite gym
- Free counseling sessions through Employee Assistance Program
- Company paid holidays
- Paid vacation time
- Wellness days
- 100% paid parental leave
- Referral Program
- Relocation assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Job Search Resources
Career Resources
Build a Resume for Logistics Manager
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
