Assistant Operations Manager, Aviation Logistics

PCSI - Professional Contract Services, Inc • Norfolk, VA

8h • $70,000 - $80,000 • Onsite

About The Position

PCSI is looking for an Assistant Operations Manager to lead a naval aviation logistics team at Naval Station Norfolk and Naval Station Oceana in support of the contract's Project Manager. The Assistant Operations Manager is a hands-on leader that oversees day-to-day operations on-site at the Norfolk warehouse, maintaining visibility with warehouse staff, providing training and guidance, and coordinating team communication. This position plays a key part in planning ahead for material movement and special projects, ensuring operational readiness through staffing and customer communication. The Assistant Operations Manager also acts as a customer point of contact and needs to understand the big picture of the operation to research issues and problem-solve. Typical hours are Monday-Friday, within the hours of 7:00am-5:00pm, and this position provides on-call support as needed in emergencies. This position requires strong knowledge of naval aviation logistics and at least 5 years of aviation logistics supervisory experience within the last 7 years. All candidates must have or be able to obtain an active secret clearance.

Requirements

• High school diploma or GED, college credit preferred.
• Minimum of five (5) years of supervisory experience in military Base Operations Support (BOS) and aviation logistics within the last 7 years required.
• Requires intermediate knowledge of Microsoft Office applications and PC functions, as well as federal laws such as FAR, CFR, SCA, OSHA, ADA, EPA, and JCAHO.
• Ability to pass criminal, financial, drug, and driving screening.
• Ability to work outside in inclement weather as needed and be exposed to various dirt, debris, and odors.
• Ability to work any time or day of the week, including weekends and holidays.
• Ability to tour facilities up to 90%.
• Ability to travel up to 25% locally.
• Ability to respond to after-hour emergency calls as determined by the Contracting Office Representative (COR).
• Ability to be insured as an authorized driver for the Company.
• Possess a valid driver’s license and maintain good driving record.
• If required, ability to obtain and maintain security clearance and base access to assigned site(s).

Nice To Haves

• Navy Enterprise Resource Planning (ERP) system experience preferred.
• Class A CDL preferred.

Responsibilities

• Provide day-to-day leadership and oversight for operations across two assigned sites, ensuring contract work is performed properly, on time, safely, and within budget.
• Remain actively engaged in daily aviation logistics and warehouse operations to understand priorities, identify issues, and ensure employees have the information and support needed to perform their work.
• Oversee the flow of material from requisition through receipt and delivery, applying an understanding of Navy aviation logistics to maintain reliable support for customer operations.
• Plan for changes in material movement and workload, including special projects. Anticipate staffing and operational needs so both sites are prepared to maintain support as priorities shift.
• Ensure contractual compliance through surveillance, audits, and hands-on inspections of work, taking immediate action when work is not completed to standards.
• Order and maintain required supplies, equipment, and tools; submit invoices; and evaluate and recommend resources necessary for job functions.
• Ensure adherence to Quality Control and Safety Plans. Promote Management of Safety (MOST) philosophy and practices.
• Maintain regular communication with the Project Manager and may be required to fill in for the Project Manager as needed.
• Communicate and coordinate regularly with the Project Manager, Director of Operations, Safety & Risk Mitigation, and the customer/COR on operational priorities, established goals, emerging issues, and site-specific needs.
• Serve as a primary point of contact for customer support needs. Research the cause of material delays or service issues, resolve problems, and communicate findings and next steps to the customer and internal teams.
• Participate in regular customer planning meetings to discuss upcoming operations, staffing requirements, and delivery coordination. Work with Navy delivery teams and other stakeholders to ensure plans, responsibilities, and expectations are understood.
• Coordinate with warehouse supervisors to share operational information, align work between sites, and address staffing, training, and performance needs.
• Maintain a visible presence in the warehouse and provide employees with hands-on training, guidance, and coaching on procedures, priorities, and customer requirements.
• Recruit, hire, train, and lead employees to meet contract requirements.
• Collaborate with Workforce Development to place employees in suitable positions and provide appropriate accommodations as required.
• Administer corporate personnel policies in accordance with the contract and Employee Handbook. Support the People Team in investigations, inquiries, and implementation of actions and policy.
• Process employee time sheets, new hire and termination paperwork, and other administrative tasks by established deadlines.

Benefits

• Base pay of $70,000-$80,000, depending upon experience.
• Annual bonus opportunity up to 8%.
• Comprehensive medical, dental, and vision coverage with 100% employer-paid premiums for Employee Only plans.
• 401(k) with company match up to 6%, with pre-tax and Roth options, and 100% immediate vesting upon eligibility.
• Company-paid short-term and long-term disability, plus additional voluntary benefit options.
• 21 days of PTO each year, in addition to all federal holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED