Logistics Operations Assistant

JOHN S CONNOR•Ferndale, MD
•$40,000 - $50,000•Hybrid

About The Position

This is a starting point for someone who wants to contribute, take on new challenges, and grow with our organization. As a Logistics Operations Assistant, you’ll help our teams handle the everyday details that keep shipments and operations moving. Depending on business needs and your assignment, you may support imports, exports, customs brokerage, domestic transportation, warehousing, pricing, vessel operations, or other areas of our business. You’ll learn company systems, shipping terminology, documentation, and processes through training and hands-on work alongside experienced colleagues. As you build your skills, you’ll gain a better understanding of how the pieces of global logistics fit together—and where your interests could take you.

Requirements

  • No previous logistics experience is required.
  • Is curious about how things work and eager to learn.
  • Takes ownership of assigned tasks and follows through.
  • Is willing to start with the basics and build from there.
  • Pays attention to details and stays organized.
  • Communicates clearly, respectfully, and professionally.
  • Has basic computer skills and is comfortable learning new systems.
  • Can manage changing priorities and ask for help when needed.
  • Shows up reliably and contributes to the team.
  • A high school diploma or equivalent is required.

Nice To Haves

  • College coursework or a degree is welcome, but not required.

Responsibilities

  • Help coordinate and track shipments moving internationally and within the United States.
  • Enter and update shipment, customer, and operational information in company systems.
  • Prepare, review, and organize shipping documents and records.
  • Follow up on missing information with customers, carriers, vendors, and coworkers.
  • Monitor shipment activity and share timely updates with the team.
  • Support scheduling, documentation, and coordination across logistics functions.
  • Assist with warehouse, inventory, cargo, or vessel-related activities as assigned.
  • Learn to recognize when something needs attention, ask questions, and bring issues to the right person.
  • Pitch in on projects and everyday tasks that help the team succeed.
  • The details matter here. An accurate entry, a timely follow-up, or a thoughtful question can help keep a shipment on track.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • HSA, FSA, and HRA options, depending on benefit elections and eligibility.
  • Company-paid life and disability insurance.
  • Voluntary insurance options for employees and eligible dependents.
  • 401(k) with employer matching.
  • Paid vacation, PTO, and holidays.
  • Educational assistance programs.
  • Recognition and reward programs.
  • A supportive and inclusive work environment.
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