Night Guest Laundry Attendant
Extended Stay America • Ramsey, NJ18d • Onsite
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Night Guest Laundry Attend-PT-102020
Extended Stay America•Ramsey, NJ
•Onsite
About The Position
The Night Guest Laundry Attendant is responsible for providing guests with a positive experience overnight, including assisting with check-in and checkout, collecting payments, and handling reservations and departures. The role completes laundry and dishwashing tasks, stocks housekeeping and laundry areas, maintains the grab-and-go breakfast, and conducts property tours to check cleanliness, trash, and maintenance. The attendant follows company procedures for safety, security, cash handling, and key control and may clean other hotel areas as assigned. The typical shift is 11:00 p.m. to 7:00 a.m. The work includes frequent movement around the hotel, handling laundry and dishes, and occasional work in outdoor weather, wet or humid areas, and near mechanical parts or chemicals. The position may require travel to nearby locations. Minimum qualifications include a high school diploma or GED, or one to three months of related experience or training, or an equivalent combination.
Requirements
- High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
- Proficient English communication skills for interacting with guests and associates.
- Ability to operate property management system technology, work through shift reports, and perform audit functions when necessary and assigned.
- Ability to understand and follow safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to complete routine reports and correspondence.
- Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
- Good judgment and ability to manage problems and resolve guest-related issues.
- Frequently lift and/or move laundry and dishes weighing up to 25 pounds; occasionally push or pull carts weighing up to 50 pounds.
- Ability to meet the described physical and environmental demands of the role.
Responsibilities
- Provide a strong guest and associate experience.
- Assist guests overnight, including check-in, checkout, and payment collection.
- Process reservations, registrations, payments, and departures according to company procedures.
- Treat stains and wash, dry, and fold linens, terry, blankets, coverlets, and shower curtains according to standards.
- Wash, dry, and package dishware according to standards.
- Stock housekeeping carts, cart rooms, and laundry rooms to maintain required PAR levels.
- Set up and maintain the grab-and-go breakfast according to brand standards.
- Conduct periodic property tours to inspect cleanliness, collect trash, and identify maintenance needs.
- Follow company policies and procedures, promptly reporting safety and security issues and complying with cash-handling and key-control requirements.
- Clean hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
- Maintain overall hotel cleanliness and perform other duties requested by management.
Benefits
- Weekly pay
- Competitive wages
- Great working environment
- Employee recognition programs
- Vision insurance
- 401(k) savings plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
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