Laundry Attendant

Concord Hospitality Enterprises•Charlotte, NC

About The Position

The Laundry Attendant is part of the “Heart of the House” team and helps deliver a clean, fresh, and consistent experience by ensuring linens meet company standards. The role operates and monitors laundry equipment, sorts and treats linens, maintains cleanliness and equipment, supports linen inventory, and delivers clean linens to housekeeping. The attendant also follows safety procedures, reports concerns, responds to team and guest needs, and assists with additional housekeeping duties as needed. This position requires a flexible schedule, including weekends and holidays. Full-time associates are eligible to participate in the company’s comprehensive benefits package.

Requirements

  • Strong attention to detail and ability to work efficiently in a fast-paced environment.
  • Ability to work independently and as part of a team.
  • Ability to stand for long periods and lift up to 25–50 lbs.
  • Reliable, organized, and committed to maintaining cleanliness standards.
  • Professional communication skills and a service-oriented mindset.
  • Availability to work a flexible schedule, including weekends and holidays.

Nice To Haves

  • Prior laundry or housekeeping experience.
  • Knowledge of laundry equipment and cleaning chemicals.

Responsibilities

  • Operate and monitor washers, dryers, and other laundry equipment, using chemicals properly.
  • Sort, inspect, and treat linens according to fabric type and condition; rewash or remove damaged items as needed.
  • Load and unload machines, select appropriate cycles, and ensure items meet cleanliness and quality standards.
  • Fold, stack, and organize linens according to brand standards.
  • Keep work areas clean and organized and routinely clean equipment, including lint traps and filters.
  • Track linen usage and support inventory processes.
  • Deliver clean linens to housekeeping and respond promptly to team and guest needs.
  • Follow safety procedures and report maintenance or linen concerns.
  • Assist with additional housekeeping duties as needed.

Benefits

  • Competitive wages.
  • Medical, dental, and vision insurance plans.
  • Life insurance with short-term and long-term disability options.
  • 401(k) with company match.
  • Tuition assistance.
  • Discounted room rates at Concord-managed hotels.
  • Training and development and career advancement opportunities.
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