Laundry Attendant

The Glen House•Gorham, NH

About The Position

The Laundry Attendant washes, dries, irons, folds, sorts, and distributes soiled and clean hotel linens, towels, rags, napkins, and tablecloths. The role includes operating laundry equipment according to standards, pre-treating stained linens, keeping equipment and the work area clean, and helping ensure guest satisfaction. Employees are expected to be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Flexibility to work long hours when required.
  • Ability to frequently or constantly lift, carry, push, pull, or otherwise move objects.
  • Ability to stand for the entire shift.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Maintain regular attendance.

Nice To Haves

  • High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

  • Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
  • Understand the operation of washing machines and dryers.
  • Load and unload washes according to standards.
  • Wash and dry dirty linens, towels, and rags.
  • Sort hotel linen according to type, color, size, and other criteria.
  • Pre-treat stained linen before washing.
  • Clean the dryer filter daily and maintain equipment as trained.
  • Operate the iron according to standards and ensure it is shut off at the end of the day.
  • Sweep and mop laundry floors and store linens off the floor.
  • Fold towels and linens.
  • Remove and sort dirty linens and towels from laundry carts.
  • Keep laundry carts clean and free of debris.
  • Maintain a clean work area.
  • Sort clean laundry according to type and load carts.
  • Ensure overall guest satisfaction.

Benefits

  • Employer contribution of up to 80% toward individual health plans.
  • Affordable dental and vision insurance.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • 401(k) plan with discretionary yearly match.
  • Paid group term life insurance for select positions.
  • Short-term disability with 50% shared cost.
  • Option to purchase additional employee-paid life insurance.
  • Paid time off.
  • Seven paid holidays.
  • Earned wage access program.
  • Employee Assistance Program (EAP).
  • Sober support network and recovery-friendly workplace.
  • Hotel travel discounts.
  • Additional benefits may be available depending on property location.
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