Laundry Attendant

Hotel Equities Group, LLC•Lubbock, TX

18d

About The Position

Hotel Equities is seeking a friendly, service-oriented Laundry Attendant to support hotel operations and help deliver positive experiences for guests and associates. The posting describes the role as supporting clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. The position contributes to guest experience through attention to detail, efficiency, cleanliness, and responsive service. The role includes cleaning guest rooms, bathrooms, public areas, and other assigned spaces; changing linens and replenishing supplies; inspecting areas and reporting issues; responding to guest requests; maintaining carts and work areas; following chemical-handling and safety procedures; and communicating room status and maintenance needs. The description also includes separate Lodgekeeper duties at Postcard Cabins, centered on processing and organizing linens, preparing supplies for cabin turnovers, maintaining inventory and laundry spaces, monitoring equipment, and supporting housekeeping during peak occupancy.

Requirements

Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Dependable, organized, and accountable approach to work.
Strong organizational, time-management, and multitasking skills.
Commitment to cleanliness and quality.
Flexible schedule, including weekends and holidays, as needed.
Ability to stand and walk for extended periods.
Ability to bend, stoop, kneel, reach, push, and pull throughout the workday.
Ability to lift, carry, and maneuver housekeeping supplies and equipment; the first role description says occasional lifting up to 25 pounds.
Ability to work with cleaning chemicals and in varying temperatures.
Ability to frequently bend, stoop, reach, lift, carry, push, and pull up to 20 pounds in the Lodgekeeper duties.
Ability to work in a laundry environment with heat, humidity, cleaning products, and detergents; occasional outdoor work in varying weather conditions may be required.

Nice To Haves

Previous housekeeping or hotel experience; not required.
Experience with Property Management Systems (PMS).
Experience with housekeeping room-status systems.
Experience with mobile or handheld hotel communication tools.
Experience with Microsoft Office Suite.
High school diploma or equivalent preferred.
Previous experience in laundry, housekeeping, hotels, resorts, vacation rentals, campgrounds, outdoor hospitality, or commercial cleaning preferred.
Passion for hospitality, nature, and creating memorable guest experiences.

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly and according to company procedures.
Maintain housekeeping carts, supplies, and work areas in an organized condition.
Follow proper chemical handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support the team in meeting productivity, quality, and guest satisfaction standards.
Wash, dry, fold, press, and organize linens, towels, blankets, and other guest textiles.
Inspect linens for stains, damage, and wear while maintaining quality standards.
Perform minor mending or sewing repairs when needed.
Prepare linen bags, housekeeping kits, guest welcome materials, and cleaning supplies for daily cabin turnovers.
Stock housekeeping closets, supply rooms, and cleaning carts with linens, amenities, and cleaning products.
Maintain inventory of linens, guest supplies, detergents, and housekeeping equipment.
Clean and organize laundry facilities, storage areas, and housekeeping workspaces.
Monitor commercial laundry equipment and report maintenance or repair needs promptly.
Support housekeeping operations during peak occupancy by assisting with cabin turnovers and property readiness as needed.
Help ensure lodge and back-of-house operations are clean, organized, and prepared to support guest experiences.
Promote teamwork, safety, and environmental stewardship while preserving the natural beauty of the property.
Perform other duties as assigned.