It Systems Administrator Jobs

About The Position

Requirements

• Bachelor's degree in a related field plus 3+ years of relevant IT experience, or high school diploma/GED plus 5+ years of equivalent experience
• Demonstrated experience managing Google Workspace and Microsoft 365 environments at scale
• Hands-on experience with hardware support, network troubleshooting, and endpoint management
• Experience with user provisioning and deprovisioning across multiple platforms without automated SSO
• Familiarity with Jira Service Management or a comparable IT ticketing system
• Ability to manage multiple priorities independently in a fast-paced, multi-site environment
• Valid driver's license and reliable transportation for multi-site travel
• Availability beyond standard business hours is required; this role supports a multi-site operation and must be responsive to urgent IT needs as they arise, including evenings and weekends

Nice To Haves

• Experience in ERP platform user administration (Acumatica or similar) preferred
• Experience with MDM solutions for endpoint management preferred
• Relevant certifications preferred: CompTIA A+, Network+, Google Workspace Admin, or Microsoft 365 Fundamentals

Responsibilities

• Manage, maintain, and audit all laptops, desktops, iPads, and tablets across the organization
• Troubleshoot and resolve hardware issues across all company sites, coordinating repairs and replacements as needed
• Oversee laptop procurement, configuration, deployment, and equipment return processes
• Maintain physical servers and smart safes to ensure optimal performance and security
• Conduct regular equipment audits and maintain accurate asset inventory
• Support configuration and maintenance of network infrastructure across all internet and server locations
• Troubleshoot network connectivity issues and ensure consistent, optimal performance at all sites
• Configure and support VPN and remote access solutions; assist users encountering VPN issues
• Monitor network performance and implement proactive optimizations
• Implement and maintain security measures to protect against internal and external threats
• Manage end-to-end IT onboarding and offboarding for all employees, including provisioning and deprovisioning access across all platforms
• Administer user accounts across all software platforms without automated SSO or HRIS integration, ensuring timely access changes upon hire and termination
• Enforce password policies and security compliance standards across all systems
• Assist users with account access issues, password resets, and software troubleshooting
• Administer all software accounts; Google Workspace accounts, Apple IDs, Microsoft accounts, and Adobe accounts
• Manage Google Voice numbers across business operations
• Administer carrier and service accounts including Comcast, T-Mobile, Apple, Google, Adobe, and Microsoft
• Track and manage software licenses, renewals, and access across the full software portfolio
• Identify opportunities to consolidate or streamline software spend and access management
• Coordinate with vendors for IT services, equipment procurement, and ongoing support
• Serve as primary liaison to the company's external IT hardware procurement partner
• Manage vendor relationships, evaluate service quality, and escalate issues as appropriate
• Administer the Jira Service Management ticketing system, managing IT support requests, onboarding/offboarding workflows, credit memos, delivery and cash pickup logs, and product/strain management forms
• Maintain accurate, up-to-date documentation of IT processes, configurations, and procedures
• Track and report on open tickets, resolution times, and recurring issues
• Implement and maintain security protocols to protect IT assets, user data, and system integrity
• Ensure IT infrastructure and operations comply with applicable industry standards and internal policies
• Monitor for security vulnerabilities and coordinate remediation efforts
• Provide responsive general IT support to end users across all departments and locations
• Assist with software installation, updates, and troubleshooting
• Drive to various company sites as needed and be flexible beyond standard business hours.

Benefits

• 401(k)
• Medical
• Dental
• Vision
• Life Insurance
• Paid Vacation Time (Flexible Vacation policy for exempt positions)
• Career Growth and Internal Advancement Opportunities