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Automotive Product Investigator
V2X • Florence-Graham, CA1d • Onsite
Investigator Jobs in Los Angeles, CA
32 jobs found — updated daily
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Automotive Product Investigator/Dealership Technician (Part-Time / On Call)
V2X•Florence-Graham, CA
•Onsite
About The Position
V2X Professional Services is seeking Automotive Product Investigators to support vehicle investigations throughout the United States. The role involves conducting neutral, unbiased interviews with customers and dealership personnel; thoroughly inspecting vehicles; and researching vehicle history, insurance claims, repairs, and related information. Investigations may include interviewing vehicle owners, obtaining vehicle history and specific vehicle data, completing detailed inspection forms, and assisting with interpretation of inspection results. The ideal candidate has experience as a dealership or independent service center technician, in service engineering, and/or in service management. This is a part-time, on-call/casual position with no guarantee of minimum work hours. The investigator must be available during regular business hours for inspections and travel locally and regionally, with flexibility for overnight travel. Work takes place in salvage yards, dealership parking areas, ports, and shop bays. The role may involve exposure to weather, automotive fumes and fluids, noise, odors, sharp edges, and bump hazards, and requires personal protective equipment.
Requirements
- At least 8 years of related automotive service industry experience.
- Current or prior ASE certifications A1–A8; T1–T8 certifications are also noted.
- Knowledge of automotive systems and repair procedures.
- Knowledge of diagnostic test equipment, including setup, instrumentation, and OEM scan tools.
- Excellent oral communication skills, including demonstrated face-to-face customer interaction.
- Basic working knowledge of MS Word, Outlook, and Excel.
- Experience writing detailed technical reports and generating reports.
- Ability to transfer and upload case files.
- Valid driver's license and reliable transportation.
- Availability during regular business hours to perform vehicle inspections.
- Ability to travel locally and regionally, with flexibility for local and/or overnight travel.
- High school diploma or equivalent.
Nice To Haves
- ASE certification in Electrical/Electronics or T1–T8 certifications.
- Associate degree in automotive technology or successful completion of a formal Automotive Technology Program.
- Good collaboration skills for obtaining data from different parties.
- Strong PC and Microsoft Office suite skills.
- Service management experience.
- Ability to act as an expert witness.
Responsibilities
- Generate and upload technical vehicle reports in a timely manner.
- Maintain knowledge of the customer's vehicle product lines and systems.
- Conduct thorough vehicle inspections using hands-on automotive service expertise.
- Retrieve crash data from powered and unpowered vehicles.
- Conduct customer and witness interviews.
- Obtain copies of police, fire department, and/or vehicle service history reports.
- Take clear, appropriate photographs of vehicles and/or parts as needed.
- Obtain vehicle history and specific vehicle data, complete detailed inspection forms, and assist with interpreting inspection results.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
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Frequently Asked Questions
Common questions about Investigator in Los Angeles, CA careers and jobs.
Based on current job postings on Teal, the average Investigator salary in Los Angeles, CA is approximately $80,000 per year, with a typical range of $42,000 to $146,000.
