Inventory Specialist Jobs

About The Position

Requirements

• 2+ years in inventory management, supply chain, or customer service.
• Strong organizational and problem-solving skills.
• Proficiency in ERP (preferably Microsoft Dynamics 365), Office Suite (incl. Excel), and data visualization tools.
• Experience with cycle counting, inventory reconciliation, and order processing.
• Ability to support Account Service Representatives with account-related tasks.
• Excellent written and verbal communication skills.
• Experience in 3PL logistics coordination and performance reviews.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with strong analytical skills.
• Experience in KPI dashboard creation and performance tracking.
• Proficiency in Power BI, Tableau, or other data visualization tools for KPI dashboard implementation.
• May require occasional sitting, standing, walking, climbing, reaching, bending, or stooping.
• May require lifting and carrying items 50 pounds or more, depending on the role.
• Frequent use of hands and fingers for typing, writing, grasping, and operating office or job-specific equipment.
• Some roles may require the ability to operate a motor vehicle for extended periods and maintain a valid driver’s license.

Nice To Haves

• Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field.

Responsibilities

• Track, monitor, and update inventory records to ensure accurate trunk stock levels in the field.
• Conduct regular cycle counts on trunk stock at distributors to verify stock accuracy and reconcile discrepancies.
• Assist customers with inventory-related inquiries, such as stock availability, order status, and product replacements.
• Coordinate incoming and outgoing inventory, ensuring timely fulfillment of customer orders in close collaboration with the 3rd party logistics provider.
• Maintain inventory databases, generate reports, and analyze stock trends to prevent shortages or overstocking.
• Investigate and resolve stock discrepancies, shipping errors, and damaged goods issues.
• Ensure inventory records comply with company policies and industry standards.
• Generate inventory and account-related reports to support Account Service Representatives in customer interactions.
• Track, monitor, and update inventory records to ensure accurate stock levels at GMLx.
• Work closely with the 3rd party logistics provider to monitor and optimize inventory distribution and logistics efficiency.
• Support the facilitation of quarterly business reviews with 3rd party logistics provider, analyzing performance metrics, identifying improvement areas, and ensuring service level agreements (SLAs) are met.
• Track key logistics KPIs, ensuring compliance with company standards and 3PL agreements.
• Identify opportunities for operational efficiency and cost savings within the logistics network.
• Act as the first level of support for Microsoft Dynamics 365, assisting users with basic troubleshooting, data entry issues, and system navigation.
• Identify and escalate system-related issues to IT or ERP administrators as needed.
• Provide guidance to internal users on ERP best practices and assist with minor system-related inquiries.
• Ensure correct data entry into Dynamics 365 to maintain accurate inventory and account records.
• Design, implement, and maintain KPI dashboards to monitor inventory performance and 3rd party logistics provider (3PL) efficiency.
• Create real-time dashboards to provide insights into inventory accuracy, stock turnover, fulfillment rates, and shipping performance.
• Regularly analyze KPI data to identify trends, issues, and areas for improvement in inventory management and logistics operations.
• Work with stakeholders to enhance dashboard metrics, ensuring alignment with business objectives and operational goals.

Benefits

• Equal opportunity employer that is committed to diversity and inclusion in the workplace.