Inspector Jobs

About The Position

Requirements

• Must be 21+ years of age.
• High school diploma or equivalent required.
• Minimum of two (2) years of experience in housekeeping or a similar role, with a strong background in quality control.
• Excellent attention to detail, strong organizational skills, and effective communication abilities, including job coaching.
• Demonstrated commitment to providing exceptional customer service.
• Professional appearance and demeanor, with the ability to handle confidential information discreetly.
• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
• Ability to stand or walk for extended periods, bend, stoop, and lift up to 30 pounds.
• Ability to read, write, and input data into the computer.
• Must have the manual dexterity to operate job-related equipment.
• Must have the ability to access all properties and areas.
• All applicants must be able to demonstrate their US work authorization during the employment verification process.
• The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.

Responsibilities

• Conduct thorough inspections of guest rooms, ensuring they meet the AAA Four Diamond standards for cleanliness, presentation, and maintenance.
• Check for proper arrangement and condition of furnishings, amenities, and decor.
• Ensure that all housekeeping tasks, such as making beds, cleaning bathrooms, and vacuuming, are completed to the highest standards.
• Identify and report any maintenance issues or repairs needed in guest rooms.
• Monitor the performance of housekeeping staff and provide feedback to ensure consistent quality.
• Ensure that all rooms are properly stocked with supplies and amenities.
• Assist in training housekeeping staff on proper cleaning techniques, standards, and procedures.
• Provide guidance and support to housekeeping staff to improve performance and efficiency.
• Conduct periodic reviews and refresher training sessions to maintain high standards.
• Respond to guest inquiries and concerns regarding room conditions and housekeeping services.
• Ensure that guest requests and preferences are addressed promptly and effectively.
• Strive to exceed guest expectations by ensuring a comfortable and clean environment.
• Maintain accurate records of room inspections, including any issues identified and actions taken.
• Prepare reports on housekeeping performance and room conditions for the Housekeeping Manager.
• Use inspection checklists and other tools to ensure thorough and consistent inspections.
• Work closely with the housekeeping team to coordinate daily tasks and priorities.
• Communicate effectively with other departments to address guest needs and operational issues.
• Participate in team meetings and contribute to continuous improvement initiatives.
• All other duties as assigned.