Inside Sales Support Administrator
Oldcastle BuildingEnvelope • Dallas, TX37d
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Inside Sales Support Administrator
Oldcastle BuildingEnvelope•Dallas, TX
About The Position
As a Sales Support Administrator, you’ll play a key role in helping our sales team succeed by ensuring smooth operations, accurate data, and exceptional customer experiences. This is more than a support role—you’ll be a critical partner in driving revenue growth and strengthening customer relationships.
Requirements
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- 2+ years of experience in sales support, administration, or customer service
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Experience with CRM systems (Salesforce, SAP, or similar) preferred
- Ability to manage multiple priorities in a fast-paced environment
Nice To Haves
- Strong problem-solving and time management abilities
- Customer-first mindset with a service-oriented approach
- Ability to work both independently and collaboratively across teams
- Analytical mindset with a focus on data accuracy and reporting
- Professional, proactive, and adaptable attitude
- Strong interpersonal and phone communication skills
Responsibilities
- Provide day-to-day administrative and operational support to the sales team
- Drive quote-to-order conversion through proactive quote follow-up and coordination
- Qualify new accounts and ensure accurate and timely account setup
- Maintain and manage customer, pricing, and sales data within CRM and internal systems
- Support sales reporting, forecasting, and pipeline tracking efforts
- Act as a liaison between sales, operations, finance, and customer service teams to ensure alignment
- Respond to customer inquiries and resolve issues with professionalism and urgency
- Ensure compliance with company policies, procedures, and documentation standards
- Contribute to special projects and continuous improvement initiatives
Benefits
- Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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