Housing Director Jobs

About The Position

Requirements

• Bachelor’s degree in social work, public administration, nonprofit management, community development, housing, real estate, human services, or a related field, or an equivalent combination of education and relevant experience.
• At least five years of progressively responsible experience in housing, resident services, supportive services, community development, affordable housing, real estate development, or a related field.
• Experience managing programs, contracts, grants, or publicly funded services, including responsibility for goals, outcomes, compliance, and budgets.
• Experience supporting or managing real estate transactions, development projects, capital improvements, or tenant improvement/build-out work, and coordinating with brokers, contractors, architects, lenders, legal counsel, or public agencies.
• Supervisory and team leadership experience, including coaching, performance management, staff development, and accountability.
• Strong relationship-building and communication skills, including experience working with government, community, funder, service-provider, and diverse resident stakeholders.
• Ability to manage multiple priorities, exercise sound judgment, and operate effectively in a fast-paced, community-centered environment.
• Commitment to equity, inclusion, cultural responsiveness, and community-centered service delivery.

Nice To Haves

• Master’s degree in social work, public administration, nonprofit management, community development, real estate, or a related field.
• Direct experience with affordable housing development, acquisition, preservation, rehabilitation, or community development real estate.
• Experience managing tenant improvement/build-out, construction, or capital improvement projects, including budgets, schedules, contractors, and change orders.
• Experience with real estate due diligence, feasibility analysis, affordable housing finance, public subsidies, tax credits, CDFI financing, land use, entitlements, or permitting.
• Experience with eviction prevention, housing stabilization, homelessness prevention, government contracts, HMIS/Salesforce, or complex grant-funded programs.
• Knowledge of San Diego’s housing and community development landscape.
• Bilingual or multilingual skills relevant to the communities served.

Responsibilities

• Provide strategic leadership for housing stability, Resident Services, eviction prevention, supportive services, food security, emergency response, and related housing initiatives.
• Develop and monitor annual departmental goals, work plans, performance measures, and priorities aligned with the organization’s strategic plan.
• Identify emerging needs, risks, and opportunities and lead cross-departmental strategies to strengthen services and outcomes.
• Represent City Heights CDC with funders, government agencies, elected officials, community partners, and other stakeholders.
• Oversee implementation and performance of Resident Services, the Coordinated Eviction Prevention System (CEPS), Feeding City Heights, supportive services, and other assigned programs.
• Ensure programs meet goals, contractual and regulatory requirements, funder deliverables, service standards, and internal controls.
• Oversee subcontractors, service partners, consultants, and external providers associated with assigned programs.
• Use resident feedback, performance data, and best practices to improve, expand, or redesign programs and maintain accessible, culturally responsive, trauma-informed services.
• Oversee assigned real estate transactions, including acquisitions, dispositions, leases, purchase and sale agreements, due diligence, financing, and closings, in coordination with executive leadership and external advisors.
• Supervise tenant improvement, build-out, and capital improvement projects for City Heights CDC facilities, coordinating architects, contractors, consultants, budgets, schedules, permits, and change orders.
• Identify and evaluate opportunities to acquire, preserve, rehabilitate, or develop affordable housing and community-serving real estate in City Heights.
• Build relationships with property owners, developers, brokers, lenders, public agencies, affordable housing partners, and community development financial institutions.
• Coordinate feasibility reviews, due diligence, project budgets, financing strategies, and risk assessments, and provide recommendations and escalation to executive leadership.
• Build and maintain relationships with government agencies, community-based organizations, property management partners, service providers, funders, and other stakeholders.
• Develop partnerships and referral pathways that expand access to housing, financial, workforce, health, food security, legal, and supportive resources.
• Represent the organization in coalitions, workgroups, advisory bodies, and community initiatives, and identify mission-aligned collaborations.
• Lead, supervise, coach, and develop a multidisciplinary team responsible for housing stability and supportive services.
• Set performance expectations, conduct regular supervision and evaluations, and address performance or capacity issues promptly.
• Ensure staff maintain required training, certifications, and competencies, and identify professional and leadership development opportunities.
• Foster a collaborative, inclusive, solutions-oriented, and high-accountability team culture.
• Ensure accurate, complete, and timely program documentation, data collection, reporting, and audit readiness.
• Establish and monitor key performance indicators and outcomes related to housing stability, resident engagement, supportive services, and departmental goals.
• Ensure compliance with applicable contracts, grants, regulations, data standards, and funder requirements.
• Use data, resident feedback, and community trends to evaluate performance and provide updates and recommendations to organizational leadership.
• Develop, manage, and monitor departmental and program budgets in collaboration with organizational leadership and Finance.
• Identify funding gaps, emerging needs, and opportunities to strengthen program sustainability and growth.
• Contribute program expertise, outcomes, budgets, and impact data to grant proposals, reports, funding requests, and development activities.
• Participate in funder cultivation and identify public, philanthropic, corporate, and other resource opportunities.
• Lead and coordinate responses to resident or community emergencies involving housing displacement, food insecurity, utilities, or other critical needs.
• Maintain emergency-response protocols and coordinate with organizational leadership and external partners during significant incidents or emerging needs.
• Exercise sound judgment in sensitive, complex, or time-sensitive situations and perform other duties consistent with the position’s scope and leadership level.