Houseperson Jobs

About The Position

Requirements

• One year guest service experience

Nice To Haves

• Grade 12 education (not mandatory but an asset)
• Previous up-selling and/or sales experience is considered an asset
• WHMIS training is considered an asset

Responsibilities

• Providing personalized and exceptional guest service at every given opportunity
• Ensure all laundry bags go from room areas to laundry room
• Maintain the public areas of cleaning floors vacuuming and polishing banisters if needed
• Restocking all supplies
• Carries or transports laundry bags from room areas to the laundry room
• Cleans public areas consisting of sweeping, vacuuming, washing and polishing wherever required, the floors, banisters, walls and other areas as needed
• Answers questions and responds to Guest concerns within his/her knowledge as requested
• Cleans windows in hallways or anywhere requested
• Cleans washrooms and meeting rooms
• Empties garbage from Room Attendant carts and offices daily (Niagara properties only)
• Stocks all housekeeping areas with supplies
• Picks up and stores weekly orders of goods from receiving
• Having a thorough knowledge of Lais Hotel Properties’ products and services
• Suggesting additional products and services meeting our Guests’ specific preferences
• Assessing Guests’ individual needs to meet standards for additional products and services
• Actively seeking ways to meet Guests’ product or service needs
• Help other departments when requested
• Turn in any found articles to the Housekeeping Supervisor on duty
• All other duties as assigned

Benefits

• Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.