Housekeeping Supervisor Jobs

About The Position

Requirements

• Previous housekeeping experience in a hotel or resort environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• A commitment to exceptional guest service and attention to detail.
• The ability to prioritize multiple responsibilities in a fast-paced environment.
• Experience training and coaching team members.
• Problem-solving skills with the ability to make sound decisions under pressure.
• Flexibility to work weekends, evenings, and holidays as business needs require.
• Walk and stand for extended periods throughout the shift.
• Frequently bend, stoop, reach, twist, push, pull, and lift up to 25 pounds.
• Safely operate housekeeping equipment and cleaning tools.
• Work indoors and outdoors in varying temperatures and weather conditions.
• Perform repetitive physical tasks while maintaining attention to detail.

Nice To Haves

• Prior supervisory or leadership experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Supervise the daily operations of the housekeeping department in the absence of the Executive Housekeeper.
• Lead, coach, and motivate housekeeping team members to deliver exceptional service and maintain luxury hospitality standards.
• Inspect guest rooms, public spaces, employee areas, and facilities to ensure cleanliness, presentation, and compliance with brand standards.
• Assist with scheduling, performance coaching, training, and onboarding of new housekeeping associates.
• Help recruit and interview new team members.
• Respond promptly and professionally to guest requests and service recovery opportunities.
• Oversee Lost & Found procedures and department documentation.
• Monitor inventory levels and assist with ordering housekeeping supplies and equipment.
• Ensure compliance with safety standards, chemical handling procedures, and company policies.
• Identify maintenance issues and communicate repair needs to the appropriate departments.
• Maintain accurate daily reports and department records.
• Work alongside the housekeeping team by cleaning guest rooms and public areas as needed to support business demands.
• Foster a positive, respectful, and collaborative work environment that reflects Appellation's values.

Benefits

• 401(k) Matching
• Aflac Supplemental
• Team Member Discount