Greeter Jobs

About The Position

Requirements

• High school diploma or equivalent preferred
• Excellent communication and interpersonal skills
• Professional appearance and positive attitude
• Strong organizational and multitasking abilities
• Basic computer skills and experience with reservation or POS systems preferred
• Ability to remain calm and courteous during busy service periods
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Ability to stand and walk for extended periods.
• Ability to move throughout the restaurant frequently
• Occasional lifting of up to 20 pounds
• Ability to work in a fast-paced hospitality environment

Responsibilities

• Greet all guests promptly with a friendly, professional, and welcoming demeanor
• Manage reservations, waitlists, and walk-in guests efficiently
• Escort guests to tables and provide menus
• Communicate estimated wait times accurately and professionally
• Thank guests upon departure and invite them to return
• Respond to guest inquiries regarding restaurant services, menu offerings, and hotel amenities when applicable
• Assist with guest concerns and notify management of any service issues
• Coordinate seating assignments to maximize guest satisfaction and operational efficiency
• Monitor dining room activity and table availability
• Maintain accurate reservation and waitlist records
• Communicate effectively with servers, managers, and kitchen staff regarding guest flow and special requests
• Accommodate guest preferences whenever possible while maintaining balanced server sections
• Ensure smooth transitions during peak dining periods
• Maintain cleanliness and organization of the host stand, lobby, and entrance areas.
• Answer restaurant phone calls and assist guests with reservations and inquiries.
• Manage reservation systems and update guest information accurately
• Assist with menu presentation and promotional materials
• Support restaurant staff with light administrative or service tasks as needed
• Follow all company policies, safety procedures, and service standards
• Participate in opening, closing, and side work duties