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Front Desk Agent

Makeready LLC•New Orleans, LA
•Onsite

About The Position

Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans’ culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit.

Requirements

  • Approachable and personable personality
  • Patient and understanding with guests' needs and requests
  • Eye for detail
  • Sense of urgency to fulfill requests and resolve issues
  • Ability to stand for extended periods at a time

Responsibilities

  • Welcome guests upon their arrival and assign rooms
  • Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
  • Inform guests about payment methods and verify their credit cards on file or collect upon arrival
  • Perform all check-in and check-out tasks
  • Respond to requests in a timely and professional manner

Benefits

  • Accommodating PTO/PTO exchange
  • Medical/dental/vision benefits
  • Maternity/paternity leave
  • Pet insurance
  • Company-matched dependent care & 401k
  • Student loan repayment program
  • Wide range of additional ancillary benefits

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