Front Desk Jobs

About The Position

Requirements

• High school diploma or equivalent required; additional administrative or healthcare-related training preferred.
• Proven experience in a customer service or front desk role, preferably in a healthcare setting.
• Excellent communication skills, both verbal and written, with a clear and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently and remain calm under pressure.
• Proficiency in using multi-line phone systems and electronic health record (EHR) or practice management software.
• Demonstrated professionalism, confidentiality, and a compassionate attitude toward patients and their families.

Responsibilities

• Greet patients and visitors in a professional, friendly, and hospitable manner, creating a welcoming environment.
• Perform a variety of clerical duties related to daily front office operations, including updating and organizing patient information in charts.
• Respond promptly and courteously to inquiries and requests from patients, caregivers, and staff.
• Answer multiline telephones efficiently and professionally, directing calls as appropriate.
• Maintain appointment scheduling through the Electronic Practice Management (EPM) system, ensuring accuracy and timeliness.
• Assist with administrative tasks related to patient records, data entry, and other front desk responsibilities as needed.

Benefits

• Vacation Time
• Paid Leave
• Medical, Dental, Vision, Life
• Short-Term & Long-Term Disability
• Accident & Critical Insurance
• Retirement plan offered