Front Desk Jobs

About The Position

Requirements

• High School Diploma or equivalent.
• Two to five years of management or supervisory experience in a medical office is preferred.
• Has an understanding of dermatology office protocol and procedures, and can effectively lead a team in a dermatology office.
• Excellent oral and written communication skills
• Must be able to work well independently, but ask for help when needed.
• Ability to analyze and interpret information and interact and decipher information telephonically and electronically.

Responsibilities

• Partners with leadership, providers, and staff to manage operations of assigned practice location(s), including patient care and retention, personnel management, and workflow of the office and clinical team members.
• Monitors and maintains performance practice standards; meets defined target standards for several patient appointments, staffing productivity, patient experience, and other business performance standards.
• Implement policies and procedures that ensure efficient operations supporting administrative and clinical functions.
• Identifies and applies cost-saving and revenue-enhancing opportunities.
• Manages the inventory of supplies, equipment, technology, and other resources essential to delivering high-quality patient care and ensuring the practice's efficient operation.
• Evaluate the performance of all office team members, effectively communicating, giving timely feedback, and empowering team members to do their jobs well.
• Assists in onboarding by training and evaluating new team members.
• Assumes responsibility for patient flow processes. Strategies to improve efficiency and eliminate barriers that impact patient care.
• Provides coverage for Front Desk Specialist and/or Medical Assistant as needed.
• Works well in a team environment, building and maintaining strong working relationships to accomplish everyday tasks collaboratively.
• Adheres to the AQUA Dermatology Mission Statement, Credo, and Service Goals and Values; always provides exceptional customer service.
• Cultivates a culture of compliance that adheres to local, state, and federal regulatory requirements.
• Other duties as assigned

Benefits

• Medical, Dental, and Vision are available after 30 days of hire
• Short-term disability and life insurance, along with many ancillary options.
• 401 (k) available after 90 days of hire
• Paid time off and holidays
• Excellent growth and advancement opportunities