Front Desk Receptionist

Sunset Neurological Group LLC•Miami, FL

1d•$18 - $21•Onsite

About The Position

Sunset Neurological Group LLC is looking for a friendly and organized Front Desk Representative to be the welcoming face of our practice in Miami, FL. This is a fantastic opportunity to join a dedicated medical team where your people skills and attention to detail make a real difference in patients' lives every day.

Requirements

Professional experience as a receptionist, front desk associate, in a medical office, or in customer service.
Comfortable working with medical terminology, handling insurance verification, and navigating EMR/EHR systems.
Strong communication and people skills
Able to juggle multiple tasks and maintain organization in a busy clinical setting.
A high school diploma or equivalent is needed
Possesses basic computer skills with the capability to quickly learn office software.
Reliable, punctual, and detail oriented.

Nice To Haves

Experience with insurance verification is a plus
Speaking both English and Spanish is a huge plus in the Miami market.
an associate's degree is a nice extra.

Responsibilities

Welcome and check in patients with warmth and professionalism.
Use practice management software to schedule, confirm, and handle patient appointments.
Handle and direct incoming phone calls, emails, and questions from patients.
Check the patient’s insurance coverage and collect any co-pays during their visit.
Coordinate referrals, maintain accurate and up-to-date patient records and demographic information, and communicate with insurance providers as needed.
Keep the front desk and waiting area tidy and inviting.