Field Technician Jobs

About The Position

Requirements

• Demonstrated mechanical, electrical, troubleshooting, and diagnostic skills.
• Working knowledge of diesel engines and related mechanical and electrical systems.
• Ability to diagnose and complete routine to moderately complex diesel engine repairs with limited supervision.
• Ability to read and understand technical manuals, service documentation, standard operating procedures, schematics, product information, and safety and warning labels.
• Strong written and verbal communication skills.
• Basic computer skills and the ability to use electronic service, diagnostic, and documentation systems.
• Strong organizational and time-management skills.
• Ability to exercise sound judgment in field-service environments.
• Strong commitment to workplace, equipment, and customer safety.
• Ability to interact professionally with customers, including handling difficult or time-sensitive service situations.
• Ability to work effectively in a fast-paced environment and manage changing priorities.
• Ability and willingness to travel as required, including on short notice.
• Must possess and maintain a valid driver's license and meet Company driving requirements.
• Employee must maintain a complete set of hand tools appropriate for the duties of the position and in accordance with Company requirements.
• Employee is responsible for maintaining personally supplied tools in safe and serviceable condition.

Nice To Haves

• Post-secondary vocational or technical education in diesel technology, automotive technology, marine technology, or a related field is strongly preferred.
• Applicable manufacturer or systems certifications preferred.
• Manufacturer-specific training or certification may be required based on assigned work.

Responsibilities

• Perform maintenance, troubleshooting, diagnosis, and repair of mechanical, electrical, and diesel engine systems on customer equipment.
• Conduct inspections and diagnostic testing to identify worn, damaged, or malfunctioning components and determine appropriate repairs.
• Diagnose and correct diesel engine deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing assemblies, subassemblies, components, and parts.
• Diagnose and repair related systems, including power and drivetrain, electrical, fuel, cooling, air-conditioning, and emissions systems, as applicable.
• Perform assigned field-service work with limited supervision and seek technical assistance when appropriate for highly complex repairs or unfamiliar conditions.
• Complete accurate and timely service reports, work orders, labor-hour records, parts documentation, and other required service documentation.
• Identify and obtain or request parts and materials necessary to complete assigned repairs.
• Communicate professionally with customers regarding service needs, repairs, equipment conditions, and other service-related matters.
• Provide technical assistance to less-experienced technicians when requested.
• Travel to customer locations and job sites as required, including travel on short notice when business needs require.
• Operate Company vehicles as necessary to travel to customer locations and perform field-service responsibilities.
• Maintain a regular and reliable work schedule.
• Follow all Company safety procedures and applicable customer and job-site safety requirements.
• Maintain Company and customer equipment, tools, and work areas in a safe and professional manner.
• Perform other duties as assigned.

Benefits

• Equal opportunity employer