Field Technician Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least 1 year of experience working with heavy or industrial equipment and/or lubrication-related products.
• Strong mechanical aptitude and demonstrated problem-solving ability.
• Knowledge of or interest in lubrication science and applications.
• Ability to work independently with minimal supervision and resolve customer issues appropriately.
• Strong organization, follow-through, and ability to assess competing demands.
• Strong collaboration and customer-service skills.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to learn quickly and adapt to changing environments.
• Unencumbered driver's license and current auto insurance.
• Familiarity with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Proficiency with virtual collaboration software such as Zoom, Microsoft Teams, and Monday Board.
• Ability to meet the physical and environmental demands described for the position, including occasional lifting of 40 pounds.
• Ability to satisfy the drug and alcohol testing requirements for a safety-sensitive position.

Nice To Haves

• Background in the petroleum industry or a relevant industry.
• Experience in industrial maintenance.
• MLA or MLT certification, or ability to obtain one within 6 months of hire.
• Familiarity with a Computerized Maintenance Management System (CMMS).

Responsibilities

• Conduct on-site customer visits.
• Replace filters and breathers at customer sites.
• Ensure lubricants are compatible with machinery and process fluids in the work environment, and perform common lubrication tasks.
• Troubleshoot lubrication-related equipment failures, perform failure analysis, and solve problems.
• Control contamination and collect and dispose of used or waste oil.
• Order, receive, distribute, and store parts; conduct regular inventory counts.
• Collect, label, and ship oil samples, and communicate with the oil analysis laboratory.
• Provide management with verbal and written CRM reports about customer needs, problems, interests, competitive activities, and potential for new products and services.
• Review and interpret engineering specifications, schematics, and blueprints to determine work procedures.
• Perform lube and fuel filtration as needed.
• Work alongside a Reliability Technician III on advanced installations, repairs, and inspections, such as installing auto-lube equipment and filtration units; building and dismantling pipe flanges, gaskets, and hoses; and inspecting equipment, filters, and lubricants to recommend preventative maintenance.
• Collaborate with and learn from Reliability team members to develop skills in installation, fabrication, preventative maintenance, and equipment and systems troubleshooting.
• Support customers by answering inquiries, troubleshooting issues, and following up to ensure timely resolution and satisfaction.
• Perform other duties as assigned.
• Perform duties safely, consistently produce quality work within deadlines, and meet attendance and punctuality standards.
• Communicate and coordinate effectively with team members, customers, suppliers, and other organizations.
• Work independently and as a team contributor, manage competing demands and stress, and remain accountable for behavior and results.

Benefits

• Medical, dental, vision, and prescription coverage, with optional flexible spending account (FSA).
• Optional medical waive bonus.
• Company-paid life insurance, short-term and long-term disability, and AD&D coverage.
• 401(k) with generous company match.
• Paid vacation time: 120 hours per year.
• 7 paid holidays.
• Working holiday pay.
• Paid volunteer hours.
• Employee fuel discount account.
• Wellness program incentives.
• Recognition and reward program.
• Team member referral bonus.
• Boot reimbursement.
• Ongoing training and career growth opportunities.