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Field Technician - BCycle Santa Barbara

Bicycle Transit Systems IncSanta Barbara, CA
Onsite

About The Position

Founded in 2014, Bicycle Transit Systems (Bike Transit) is a woman-owned business that operates and manages bike share programs nation-wide along with our customer service call center. Our mission is to operate bike share systems that create connections in our communities and protect our planet. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients. We are currently looking for a talented Field Technician to join our Santa Barbara team! At BTS, you’ll be part of a team that values collaboration, curiosity, and practical problem-solving. We are committed to building an inclusive workplace where people can contribute meaningfully and grow. Our commitment to employee well-being is reflected in our recognition as a 2026 Platinum Bell Seal recipient by Mental Health America, honoring our efforts to foster a respectful and mentally healthy workplace. Santa Barbara BCycle is looking for energetic, self-motivated Field Technician. This role is the public face of BCycle in the field, therefore, a positive and friendly attitude is an absolute necessity!

Requirements

  • Requires High School diploma or GED
  • Clean driving record is a must
  • Positive attitude and self-motivation are a requirement
  • Small team skills and a willingness to have fun while completing the goals are a must!
  • Impressive attention to detail

Nice To Haves

  • Bike Share experience a plus

Responsibilities

  • Electric bike battery swapping
  • Balancing the system (moving e-bikes around)
  • Customer service/interaction (questions on the street)
  • Operating/maintaining service vehicles (clean and running)
  • Bikes maintenance (in-field inspections, basic repairs, overhauls, cleaning)
  • Maintaining stations (some troubleshooting, replacing parts, batteries, cleaning)
  • Installation and removal of stations
  • Events (prepping e-bikes, set up, tabling, tear down)
  • Ability to adapt to changing roles

Benefits

  • Competitive compensation package
  • Affordable medical, dental, and vision insurance options
  • 401k with up to 4% employer match
  • 3 weeks PTO + 1 week sick time off per year
  • Paid parental leave

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