Rental Field Service Aerial Technician - Wagner CAT Rental

Wagner Equipment • Commerce City, CO

1d • Onsite

About The Position

The Rental Field Service Aerial Technician works with direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customer’s site in a manner that reflects the company’s vision of working as “One Professional Team.”

Requirements

• High School Diploma or GED
• 1 year experience servicing heavy equipment
• 1+ years administrative/clerical experience
• 2+ years customer service experience
• 1+ years in servicing Aerial equipment

Nice To Haves

• Relevant CAT related courses
• Data Entry, Telephone Skills
• Safety Knowledge
• Reading/writing, reasoning, organizational, communication & math skills
• Caterpillar Product Knowledge
• Basic Knowledge of Microsoft Word and Outlook
• Intermediate Knowledge of DBS/ET/SIS/SIS Web/STW
• Ability to work independently with little or no direction
• Well-rounded knowledge of CAT equipment

Responsibilities

• Removes, repairs, and installs major components in varying configurations of equipment
• Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
• Accurately troubleshoots and repairs CAT equipment the first time
• Reads, understands, and applies electrical and hydraulic schematics to repair work
• Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
• Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs
• Maintains truck and crane inspection logs, and CAT Service reports on a daily basis
• Maintains tooling in good working order as per MSHA and OSHA regulations
• Maintains service vehicle in safe and good repair
• Teaches and coaches other technicians in the field
• Promotes Wagner Equipment Co. to customers
• Other duties as assigned by manager

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Supplemental life Insurance
• Critical Illness + Accidental Insurance
• ID WatchDog
• discounted employee phone plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED