Field Service Technician Jobs

About The Position

Requirements

• High school diploma or GED required.
• 2–4 years of related field service, maintenance, construction, or technical experience.
• Strong reading, writing, verbal communication, and customer service skills.
• Good mathematical and problem-solving abilities.
• Valid driver's license with an acceptable driving record.
• Ability to obtain forklift certification, ASTM/ANSI-AWS 6-G MIG aluminum welding certification, Class D driver's license (if applicable), and a current U.S. passport.
• Ability to travel approximately 50–75%, including domestic, international, and occasional extended-stay assignments.
• Team members must be able to safely perform physical activities including frequent standing, walking, climbing, kneeling, crouching, crawling, reaching, and lifting while performing field service work.
• Frequent use of hands for gripping, handling tools, operating equipment, and performing detailed repair and installation activities is required.
• Must be able to lift and move materials and equipment as required to perform installations, repairs, and maintenance tasks.
• Employees must be able to communicate effectively, hear operational and safety-related information, and visually inspect equipment for quality and accuracy.

Nice To Haves

• Experience coordinating field projects or construction activities preferred.

Responsibilities

• Contact customers prior to service visits and coordinate travel arrangements, equipment, tools, and materials required for the project.
• Travel to customer locations to assess job requirements and determine installation or repair needs.
• Stage equipment, tools, and replacement parts while coordinating subcontractor activities as needed.
• Perform installation, maintenance, troubleshooting, and repair of equipment and systems.
• Monitor project costs and maintain expenses within approved budgets.
• Provide daily progress updates and communicate project status to the home office.
• Complete service reports, documentation, and required paperwork accurately and on time.
• Follow up with customers to verify equipment performance and customer satisfaction.

Benefits

• Medical, dental, and vision plans
• Flexible spending accounts
• Short-term and long-term disability benefits
• Critical illness insurance
• Accident insurance
• Life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Company match for 401(k) and employee stock purchase plan
• Tuition reimbursement
• Caregiver leave
• Personal leave
• Parental leave
• Back-up care services
• Paid time off
• Volunteer time
• Well-being program
• Legal protection
• Identity theft protection