Event Manager Jobs

About The Position

Requirements

• Bachelor’s Degree, preferably in Business, Hospitality, Event Planning, or a combination of education and work experience required, preferably in event planning
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Knowledgeable in Microsoft Teams, SharePoint, One Drive, Zoom and other collaboration tools
• Must be able to behave in a manner that reflects our organization’s Vision and Core Beliefs
• Must possess excellent interpersonal skills to be able to provide superior customer service and client consultation from the spirit to serve others; be able to work cross-functionally and develop strong and positive internal and external relationships, and be a strong team player
• Must possess excellent organizational and project management skills, ability to prioritize, detail orientation, and the ability to manage multiple customers and projects simultaneously with strict timelines/deadlines
• Must possess strong verbal and written communication skills
• Must possess proven leadership skills to lead a team and mentor other roles
• Must be able to actively listen, have the capability to instill confidence in clients and colleagues and present information with confidence
• Must possess self-awareness to understand their own strengths and weakness and how their behavior impacts others
• Must be professional in behavior with clients, suppliers, and colleagues
• Must be a creative thinker with the ability to gather and analyze information and skillfully conceptualize solutions that go beyond the obvious paths
• Must model a positive, solution-based approach and be flexible and open to change to adopt to different client styles
• Must be able to work autonomously, while thriving in a team environment
• Must be able to maintain confidentiality

Responsibilities

• Functions as secondary client contact and works diligently to develop a strong relationship with internal and client teams
• Consults with client to determine goals, needs, objectives, expectations, and budget of the program under the leadership of the Program Manager; ability to lead, guide, and consult the client
• Is a resource to the client for program development; functions as an essential part of the team by managing projects involved in the planning process
• Builds valuable knowledge about the industry to provide the client with creative and compelling concepts
• Assess the style of the client and their preferred communication mode and adapts accordingly
• Schedules, facilitates, and creates required documentation for client planning calls and debrief meetings to evaluate program results
• Support program logistics which may include site selection, room sets, audio visual, food & beverage, entertainment, décor, signage, exhibits/tradeshows, etc.
• Manages gift and communication campaigns/mailers against pre-set budget from program design through fulfillment
• Is responsible for production and quality check of all written attendee communication pieces for website, confirmation letters, mailings, etc. using both internal and external resources
• Assists in the development of program specification documents to ensure operational details are provided to the on-site team
• Files, updates, and maintains all information in SharePoint program folders during pre-program planning and post program debrief
• Prepares staff uniforms, program documents, and travel staff information for on-site
• Facilitates printing and shipping for programs from office warehouse
• Is accountable for successful project outcomes, which can include travel to execute project
• Process contracts, invoices, expenses, and check requests
• Provide client/Program Manager with accurate budget estimates per-event and ensure post-event billing reflects these estimates
• Provides final billing reconciliation and supporting documents for applicable projects
• Assists with cost-savings, billing, invoicing, and profitability
• Assist with tracking and reconciling all expenses, ensuring expenses are within budget
• Seek feedback, absorb, and act in the spirit of continuous personal development
• Be a sought-after partner by building trust with clients, internal team, and external partners
• Establishes, communicates, and monitors all timelines and budget parameters
• Works with all internal departments (as applicable per program) for the successful execution of the projects, such as: Travel Services, Creative Services, Technology Services, Registration Services, Merchandise, and Finance
• Gathers, shares, and applies learnings for continuous process improvement
• Can adapt and work successfully with any client, partner, and program
• Performs other duties as assigned.