Epic Credentialed Trainer Jobs

About The Position

Requirements

• High School Diploma/GED
• Knowledge of workflows and terminology in a medical clinic environment
• Knowledge of MS Office and presentation software
• One year of experience using Epic, the electronic health records system
• Experience training staff how to use Epic, the electronic health records system
• Experience communicating effectively with professional and clinical staff

Nice To Haves

• Epic credentialed trainer certification by completing the outlined training and demonstrating comprehension through passing a curriculum assessment
• May require travel to offsite locations based on manager discretion.

Responsibilities

• Provide ongoing training and support for new hires, employees in new roles or with new assignments, providers, leadership, and for organization-wide training on EPIC updates.
• Create and deliver Epic screen by screen training through business workflows.
• Maintain current knowledge of EPIC updates and other pertinent changes that may drive training needs.
• Work with employees to determine their technical requirements and therefore their training needs and objectives.
• Manage small to medium projects or specific aspects of projects and initiatives for training and support for clinical or business applications.
• Prepare and deliver effective training for all new hires, providers, and special training sessions.
• Provide first level problem analysis, acquires a base knowledge of assigned applications to support clinical and operational departments.
• Compose and maintain company standard operating procedures (specific company workflows) from an Epic perspective.
• Assist leadership with workflows/departments/areas being affected by changes and updates and provide at the elbow support for all Go-Live updates and enhancements affecting ROC.
• Evaluate trainee performance using observation and testing to ensure transfer of knowledge and application to day-to-day operations.
• Perform audits for specific lines of business to ensure ROC workflows/protocols are being followed.
• Modify and share reports using the Epic provided reports library.

Benefits

• Medical, dental, vision insurance
• Discounted orthopedic care at ROC
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions
• EAP, disability and life insurance
• Health and fitness program
• Employee events
• Coffee shop onsite (main location)