Engineer Jobs

About The Position

Requirements

• 12 to 15+ years of hands-on Cloud Operations, SRE, or reliability-focused engineering experience, with a proven track record of end-to-end enterprise service ownership.
• Demonstrated ability to operate at a Principal/Architect scope, driving large-scale reliability outcomes and operational excellence across global organizations.
• Expert-level software engineering skills in C#, .NET, Java, Python, or React.
• Deep expertise in scaling core SRE principles (SLIs, SLOs, error budgets) across complex, distributed systems.
• Mastery of AWS, Kubernetes, CI/CD pipelines, Infrastructure-as-Code, and extensive knowledge of Linux and Windows environments and relational databases.
• Bachelor’s or Master’s degree in Computer Science or a related technical field.
• Participation in an executive on-call rotation with flexible hours as required
• A fast learner.
• A problem solver.
• Ability to document procedures.
• Able to meet deadlines.
• Good communication skills.
• Able to deliver the message effectively to a technical and non-technical audience.
• Able to comply with processes and procedures.
• Able to maintain professional composure in any situations.
• Flexible in working extended hours on occasions or as required.
• Driven to improve, personally and professionally.
• Operate best in a fast-paced, flexible work environment with ability to work in a team.
• High speed internet to accommodate working from home needs.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.
• The selected candidate must be legally authorized to work in the United States.

Nice To Haves

• Exposure in the insurance industry is desired but not mandatory.

Responsibilities

• Define the standards for end-to-end service ownership, holding the organization accountable for availability, performance, and overall operational health.
• Lead cross-departmental initiatives to influence system design at the architectural level, driving fault tolerance, strict compliance, and operational sustainability across public and private clouds.
• Dictate the enterprise strategy for observability frameworks, ensuring the Four Golden Signals (Latency, Traffic, Errors, and Saturation) provide actionable, predictive insights across all platforms.
• Establish the governance models for defining and managing SLIs and SLOs across multiple product lines.
• Champion Error Budgets as the ultimate technical arbiter at the executive level, balancing feature velocity with the absolute requirement for platform stability.
• Lead incident response for the most critical, high-severity events.
• Foster a "Win Together" environment by championing a Blameless Postmortem culture globally, ensuring root cause analyses focus strictly on systemic and process improvements rather than individual error.

Benefits

• Bonus