Dispatcher Jobs

About The Position

Requirements

• Ability to communicate verbally and in writing in the English language.
• Ability to move or lift patients and equipment.
• This position requires the candidate to be on their feet most of the shift as required.
• Ability to provide a high-level of customer service to patients and staff in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
• Ability to remain calm in stressful situations.
• Ability to properly delegate tasks based on priority.
• CPR certified.

Nice To Haves

• Previous hospital experience preferred but not required
• High school education or equivalent preferred.
• You must be 16 years or older at the time of filing an application.

Responsibilities

• Answers the phone and dispatches services prioritizing needs of the nursing department.
• Answers calls within three rings.
• Monitors accuracy of calls received through TCC order entry.
• Logs calls received by phone or through Epic immediately.
• Accurately informs departments of patient departure and return to unit.
• Informs departments of patient departure as soon as possible.
• Provides back up coverage for sick call, etc., scheduling in the absence of supervisor and manager.
• Ensures all transporters on duty have assignments; i.e., equipment maintenance.
• Reports issues, problems, etc., to Supervisor/Manager as needed.
• Attends mandatory in–services as required by South Shore Health & Educational Corporation.
• Bi-annually attendance at in–service mandatory; i.e., CPR.
• Clarifies instructions and asks guidance when necessary.
• Procures needed supplies and equipment as needed in a cost–effective manner.
• Supplies necessary for the running of the department are procured daily and weekly as necessary.
• Enters and tracks appropriate information in the computer.
• Transports patients in a safe, timely manner.
• Picks up patients and transports to designated area within 18–20 minutes as noted in log.
• Is courteous and professional at all times.
• Transports lab specimens from all areas (lab, ambulatory, etc.).
• Lab specimens will be transported with universal precautions carried out.
• In time of emergency, brings code cart.
• Immediately upon request, code cart is brought to designated unit.
• Discharges patients following proper procedure.
• Upon notification of discharge, patient is safely brought to main entrance.
• Transports x–ray reports, medical records and all other equipment necessary, O2, etc.
• Safety handles gas cylinders and safely applies patient oxygen administration devices under direct Nursing supervision.
• Monitors the safety of the behavior management patient.
• Checks for Blue For Behavior bar on Patient Room placard.

Benefits

• Compensation Pay Range: $20.05 - $28.00