Dispatcher

Beacon Mobility • Batavia, IL

13d • Onsite

About The Position

Dispatchers are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules. SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It’s the goal of SCR to provide reliable, safe, clean and comfortable transportation to this group of individuals. This type of transportation is essential for connecting passengers to friends, family and medical based services. As a result, we select drivers and staff that wish to help people care for themselves. Our Paratransit Operator’s understand how to effectively and safely transport clients and we are looking for the right people to join our team.

Requirements

• One (1) year of transportation experience.
• High School diploma.

Responsibilities

• Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
• Relay information such as work orders or other messages to and from drivers and driving assistants.
• Use telephones, two-way radios or text messages to contact employees.
• Speak with supervisors or customers to resolve problems, requests for services or equipment.
• Prepare daily work such as schedules.
• Prepare work orders for crew or receiving work orders from work crews.
• Facilitate communications within company assigned territories.
• Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED