Director Jobs

About The Position

Requirements

• Bachelor's Degree or equivalent
• Minimum 15 years of banking experience required.
• Minimum 5 years in a Commercial Banking environment required.
• Minimum 5 years of management experience required.
• Significant success in growing commercial banking revenue and profit and expanding market share and well developed client management skills.
• Thorough knowledge of commercial banking products and services for market segments. Recognized by peers and clients as a respected expert and leader within the commercial banking industry.
• Proven ability to attract, build and develop a talented and creative team with sufficient knowledge, skills, experience, and positive work habits to drive successful delivery of the company’s commercial banking strategies.
• Perception as a trusted advisor by both the staff and the client.
• Strong strategic skills that will assist the staff in creating strategies for each client. Strong interpersonal skills to effectively interact with all levels of internal and external clients and Bank colleagues to achieve results.
• Excellent knowledge of commercial credit policies/procedures and risk management techniques.
• Excellent skills of motivating staff and assisting in the creation and achievement of individual and team goals.
• Willingness and ability to communicate with staff so that everyone feels informed at all times.

Responsibilities

• Establishes individual sales goals and objectives for CBS teams and creates an environment that encourages team members to develop profitable relationships and focus their efforts on achieving highest levels of performance.
• Ensures that relationship development plans are created, implemented, and monitored for each client or prospect. Conducts progress meetings to review results to goal and provides alternative strategies to ensure individual and team goals are met. Redirects team members’ efforts when necessary and helps them achieve their performance objectives.
• Manages the ongoing measurement, tracking, and reporting of team sales activities and performance metrics.
• Implements client strategies for both new and existing clients.
• Regularly accompanies CBS Managers, Relationship Managers, and/or Business Development Officers on key client visits and assists them with closing deals.
• Determines the appropriate “service center” for new clients where the relationship will reside for optimum service delivery.
• Conducts an annual review of all client relationships to ensure that clients are properly assigned.
• Monitors relationships to ensure that cross-sell activities and retention efforts are maximized and that client satisfaction is maintained.
• Hires, terminates, develops, coaches, and motivates team members; identifies staff development needs and provides educational/training opportunities.
• Maintains appropriate staffing ratios and manages resources to optimize client support and unit profitability.
• Interfaces with Credit Administration and Credit Manager to ensure credit quality and compliance strategies are implemented and the process is efficient and effective.
• Insures accurate and timely risk identification.
• Monitors the loan and credit process. Reviews all final credit structure and recommendations before hand off to Credit Administration.
• Works with Credit Manager, CBS Managers, and Relationship Managers to approve credit transactions that meet client needs and ensures consistency with the credit quality standards and operational compliance requirements of the Bank.
• Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement