Director Jobs

About The Position

Requirements

• Work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor’s degree in engineering or business-related discipline required.
• 10 years of sales experience required.
• Experience working with data center customers, preferably hyperscale clients.
• Business acumen with understanding of customer drivers, market trends, and competitive landscape.
• Experience working in a matrixed team environment and influencing cross-functional teams.
• Experience in sales, problem resolution, and relationship building with customers.
• Strong analytical, communication and leadership skills.
• Innovative strategic planning skills.
• In-depth understanding of the Company's technical and commercial strengths and relationships with markets.
• Ability to negotiate and successfully conclude matters of major importance.

Nice To Haves

• MBA preferred.
• 12+ years of account management experience preferred.
• Experience with renewable energy products such as transformers, high voltage, switchgear, circuits, etc. preferred.

Responsibilities

• Manage the Total Customer Relationship, including initiating and maintaining C-Level relationships.
• Develop and align the relationship between Hitachi Energy and the Strategic Account at all levels.
• Act as focal point for problem resolution and monitor the customer complaint resolution process.
• Lead the development and implementation of the account plan and coverage plan.
• Plan, facilitate and conduct complex negotiations.
• Drive growth in assigned account.
• Develop and maintain detailed knowledge of the customer’s strategy, past purchasing behavior, and organization.
• Develop and maintain detailed knowledge of Hitachi Energy’ strategy, current and emerging solution capabilities.
• Coordinate an account team consisting of business unit, front sales and sale operations.
• Assume a leadership role and facilitate team selling within a virtual organization through partnerships.
• Manage resources to ensure successful enactment of the strategy and operational plan.
• Act as a mentor to less experienced account managers and inside sales team members.
• Lead the formation of capture teams and the development of Sales X-Ray.
• Direct account solution projects and keep current via project communications / steering committee participation.
• Monitor and maintain an awareness of all key Hitachi Energy/client activities.
• Consistently deliver solutions that are considered high impact, complex, strategic and high value.
• Develop player maps.
• Provide regular reports, briefings and reviews as required using the agreed processes.
• Actively participate in the Account Director community to share ideas, expertise and lessons learned.
• Create and maintain internal relationships with key business partners at all levels of the organization.
• Maintain a proper balance of Customer advocacy and support of Hitachi Energy Business Units.

Benefits

• Learning and development opportunities
• Health and retirement benefits
• Paid leave and flexibility