Executive Housekeeper
Commonwealth Hotels • Knoxville, TN3d • Onsite
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Executive Housekeeper
Commonwealth Hotels•Knoxville, TN
•Onsite
About The Position
The Aloft Knoxville is seeking a Hotel Executive Housekeeper. Aloft Knoxville is a dynamic and energetic hotel where staff members are recognized for their excellence, creating a lively atmosphere. The hotel offers various engaging experiences, including a vibrant WXYZ bar, poolside relaxation, a cozy fire pit, and live music. The inclusive environment attracts a diverse crowd, making it a fun place to work. They invite creative, energetic individuals to join their team. Working as a Hotel Executive Housekeeper at Aloft Knoxville West offers the chance to join a dynamic, energetic team in a lively environment. The hotel values its staff, recognizes excellence, and provides growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.
Requirements
- High school diploma or equivalent
- Prior experience as an Executive Housekeeper, Housekeeping Manager or Assistant Executive Housekeeper.
- Demonstrated experience with a strong focus on guest satisfaction.
- Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
- Excellent skills for engaging with guests and collaborating with team members seamlessly.
Responsibilities
- Manage and lead the housekeeping staff, including hiring, training, scheduling, and evaluating their performance.
- Ensure all guest rooms, public areas, and back-of-house spaces meet the hotel’s cleanliness and maintenance standards.
- Manage the housekeeping budget, including labor costs, inventory of cleaning supplies, and amenities.
- Oversee the ordering, stocking, and usage of housekeeping supplies, ensuring proper inventory control.
- Develop and enforce housekeeping policies and procedures to maintain high standards of cleanliness and safety.
- Work closely with other departments, such as maintenance and front desk, to ensure smooth operations and guest satisfaction.
- Address and resolve guest complaints or requests related to housekeeping promptly and professionally.
- Ensure the department complies with health and safety regulations, including proper use of cleaning chemicals and equipment.
- Regularly inspect guest rooms and public areas to ensure they meet quality standards and address any issues identified.
- Foster a positive work environment, providing ongoing training and development opportunities for the housekeeping team.
Benefits
- Medical, Dental, and Vision AVAILABLE DAY ONE
- 401(k) with company match
- SAME DAY PAY
- flexible spending accounts
- Vacation
- Personal Days
- Holiday pay
- Hotel, food, and beverage savings for personal travel
- Online training courses
- Employee Assistance Program
- jury duty leave
- bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
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