Director Jobs

About The Position

Requirements

• Have a bachelor’s degree or equivalent combo of education and experience.
• Have 5 or more years of management experience with similar scope.
• Be available when we are busy, including: nights, weekends and holidays.

Nice To Haves

• Someone who always sees the bright side and the best in people
• Someone who enjoys coaching and developing a sales team while overseeing day to day operations
• Someone who thinks in a creative way to help us evolve the business and think big-picture.
• A valuable member of the community and look constantly for ways to help those around us.
• Someone able to problem solve with optimism and be focused on staying away from bad energy or drama.
• A partner and an owner, connected emotionally to everything in the shop.
• A proactive thinker in relation to driving sales and profitability - comprehensively understanding the business
• Someone with a thirst for product knowledge, particularly within the denim category.
• Someone who asks “Why?” - ensuring that team efforts align with our values and strategic initiatives.
• Someone with a nose for talent, finding the best people in the least likely of places and have the ability to attract the right team members.
• Be adept with technology and apps and familiar with industry-related blogs and feeds.

Responsibilities

• Manage and lead the store staff
• Oversee and staff daily operations, as well as occasional special events
• Communicate the brand voice of imogene + willie to our customers and team
• Provide supervisor level intervention for escalated situations
• Evaluate customer feedback on experience and product
• Report on shop metrics and strategizing sales initiatives
• Create weekly, monthly, and yearly sales goals while developing ways to build upon our current offerings for customers as well as financial opportunities for your team
• Work as a partner to the Customer Experience team and Nashville shop team to maximize online operations and fluidity between storefronts
• Work as a partner with the other directors to maintain communication and team connection
• Hire and dictate store team leadership
• Lead the shop team by example through optimal operations, superior product knowledge, excelling sales, and communication of brand story
• Ensure training and shadowing is abundant and assist in helping the company create and maintain great training approaches and onboarding processes.

Benefits

• Medical
• Dental
• Vision
• Paid Parental Leave
• 401(k) employer match
• Generous product discounts